#156 - JR Keller - Should You Let Your Top Employee Leave, Internal Mobility, & Cornell EMHRM

Check out this episode of the #1 people analytics podcast with special guest, JR Keller, Associate Professor & Faculty Director of the Executive Master of Human Resource Management Program at Cornell! In this wide-ranging and deeply practical conversation, JR joins the show to unpack what actually works when organizations try to build internal talent marketplaces, rethink career mobility, and align people strategy with real business outcomes. Drawing on his academic research, teaching experience, and extensive work with practitioners, JR challenges common assumptions about skills-based organizations, career paths, and the role of managers in enabling growth at scale. Throughout the episode, JR and the hosts explore why so many internal mobility efforts fail despite good intentions, and what separates meaningful progress from surface-level adoption. JR explains how organizations can move beyond buzzwords to create systems that truly connect employees to opportunities, while also meeting leaders where they are. The discussion digs into the tension between central talent strategies and frontline realities, and why ignoring that gap often derails even the most sophisticated people analytics initiatives. Listeners will hear thoughtful insights on how data, transparency, and trust intersect in talent systems, as well as the cultural and structural barriers that slow momentum. JR shares examples from both research and practice that illustrate how internal marketplaces can reshape careers when designed with clarity and empathy, and why incentives, governance, and leadership capability matter just as much as technology. The episode also touches on the evolving expectations of workers, how organizations should think about skills versus jobs, and the implications for HR leaders trying to future-proof their workforce. This conversation goes beyond theory, offering grounded guidance for HR, people analytics, and talent leaders who are wrestling with real-world constraints. JR’s perspective brings nuance to debates around AI, skills taxonomies, and internal opportunity platforms, emphasizing that sustainable change comes from aligning systems, behaviors, and values over time. Whether you are just beginning to explore internal mobility or trying to course-correct an existing program, this episode delivers practical takeaways and strategic framing you can apply immediately. Listenin challenge your assumptions. If you like this episode, you’d also love exploring prior episodes—visit colenapper.com for the full archive and show links.