Rethinking Supply Chain to Business Resiliency

Rethinking Supply Chain to Business Resiliency

Supply chains were shaken by the pandemic, and organizations everywhere are rethinking how to build true resiliency. In this CIO Talk Network episode, Amiee Bayer-Thomas, Chief Supply Chain Officer at Ulta Beauty, joins Sanjog Aul to explore the future of supply chain leadership.

She discusses e-commerce acceleration, forecasting challenges, partner alignment, automation, culture, and the three-chapter playbook Ulta used to rebuild.

A practical and insightful resource for supply chain, operations, and IT leaders.

Topics Covered:

00:00 – Intro
01:09 – Pandemic shock
03:22 – What changed in supply chain
05:03 – Consumer expectations + omni shift
08:32 – Data, forecasting & decision-making
12:33 – Culture + people-first leadership
15:28 – Tech vs labor reality
18:27 – Simplify vs evolve
23:58 – Ulta's supply chain playbook
29:20 – Partner alignment
33:18 – Collaboration beyond recovery
35:12 – Engaging associates
39:28 – Leadership message

(Watch & Listen)

Website Episode Page (Transcript + Summary):
https://www.ciotalknetwork.com/rethinking-supply-chain-to-business-resiliency/

Vimeo: https://vimeo.com/ciotalknetwork

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