Dealing With Unhappy Customers: What Social Marketers Need to Know

Dealing With Unhappy Customers: What Social Marketers Need to Know

Does your business respond to customers via social media? Are you prepared to deal with upset customers? In this episode I interview Jay Baer, the author of Youtility, co-host of the Social Pros Podcast and founder of Convince & Convert, an agency and blog focused on digital marketing. Show notes: https://www.socialmediaexaminer.com/180 See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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Ads and AI: Leveraging AI Creative in 2026

Ads and AI: Leveraging AI Creative in 2026

Are your competitors producing more creative than you can match because they've figured out how to use AI to do it at scale? Are you still waiting weeks for a UGC creator to deliver one video, then re...

9 Apr 42min

LinkedIn Is Rewriting the Rules of Visibility

LinkedIn Is Rewriting the Rules of Visibility

Are you watching AI tools send leads to your competitors while your LinkedIn presence sits idle? Wondering whether the new LinkedIn ad features are worth your time? To discover how to position your Li...

2 Apr 42min

Ad Creative Strategy: The Easy Way to Improve Facebook and Instagram ROAS

Ad Creative Strategy: The Easy Way to Improve Facebook and Instagram ROAS

Are your Facebook and Instagram ads getting lost in the feed while your competitors keep stealing the clicks? Are you spending time and money tweaking campaign settings when your real problem might be...

26 Mars 47min

How to Use TikTok's Verified Business Account Features and Local Feed

How to Use TikTok's Verified Business Account Features and Local Feed

Are you struggling to reach local customers on TikTok? Wondering whether switching to a business account will help? To discover how TikTok's new verified business account unlocks powerful features for...

19 Mars 42min

Improving Customer Experience: How to Increase Revenue and Profitability

Improving Customer Experience: How to Increase Revenue and Profitability

Are you spending most of your marketing budget chasing new customers while the ones you have are leaving? Do you suspect that better customer retention could be your biggest revenue lever, but you're ...

12 Mars 44min

What Clickable Reels Links and Hashtag Limits Mean for Your 2026 Instagram Strategy

What Clickable Reels Links and Hashtag Limits Mean for Your 2026 Instagram Strategy

Are hashtags and reels part of your Instagram marketing? Wondering whether link overlays and early access content will actually help your content reach the right people or just add more work to your p...

5 Mars 46min

Will AI Take Your Marketing Job? Here's What Two AI Experts Are Seeing

Will AI Take Your Marketing Job? Here's What Two AI Experts Are Seeing

Are you worried AI will replace you? Do you wonder which marketing skills will actually matter in an AI-powered future? To discover what skills are becoming more valuable now, tactical steps to stay c...

26 Feb 43min

Are YouTube's Latest Tools Ready for Businesses

Are YouTube's Latest Tools Ready for Businesses

Are you wondering if AI video creation tools are worth the investment? Overwhelmed by YouTube's rapid rollout of new features? To discover what YouTube's latest AI tools can actually do for your busin...

19 Feb 42min

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