The Dynamics 365 Customer with Steve Scarbrough

The Dynamics 365 Customer with Steve Scarbrough

FULL SHOW NOTES https://podcast.nz365guy.com/5 Lessons learned from successful Dynamics 365 projectsLessons learned from unsuccessful Dynamics 365 projectsCustomer Engagement best practiceTurning around failed projectsPicking up someone else’s failed projectDealing with difficult customersWhen the customer just wants to implement software to solve their business problemsHandling scope creepSix months after go-live, what does customer engagement look likeCustomer differences between, Public Se...

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AI Adoption That Actually Works

AI Adoption That Actually Works

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM This episode with Michael Plettner explores how organisations move from AI curiosity to practical, business focused impleme...

28 Jan 22min

Governance That Accelerates Innovation

Governance That Accelerates Innovation

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM John Rood shares how organisations can unlock real value from AI by balancing innovation, governance, and compliance. Learn w...

25 Jan 32min

Winning the Copilot Rollout: Adoption Tactics That Work

Winning the Copilot Rollout: Adoption Tactics That Work

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM This episode explores practical ways to drive Copilot adoption across an organisation. Heather Severino shares clear guidan...

21 Jan 22min

Overcoming Imposter Syndrome with AI as Your Ally

Overcoming Imposter Syndrome with AI as Your Ally

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM Discover practical strategies with Dan Barber for overcoming imposter syndrome, building resilient tech teams, and leveragi...

19 Jan 34min

AI Storytelling That Builds Trust at Scale

AI Storytelling That Builds Trust at Scale

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM Explore how Andy Sitison uses AI-powered storytelling to uncover hidden patterns, build trust, and drive meaningful engagem...

18 Jan 35min

Copilot Readiness: Protect Data Before You Deploy

Copilot Readiness: Protect Data Before You Deploy

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM Discover how organisations are building practical AI capability with Microsoft Copilot, Zero Trust, and robust data securit...

14 Jan 27min

AI Agents: Automate Decisions, Not Just Tasks

AI Agents: Automate Decisions, Not Just Tasks

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM A practical discussion with Mary Pantelopoulou on quantifying and realising business value from AI and low code, using the ...

12 Jan 25min

Bias‑Free Hiring at Scale Powered by AI

Bias‑Free Hiring at Scale Powered by AI

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM This episode explores how AI is transforming hiring, reducing bias, and helping businesses reliably identify A players. Fle...

11 Jan 31min

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