#132: Todd Duncan—The New Rules of Customer Service

#132: Todd Duncan—The New Rules of Customer Service

How can you successfully run a business in today’s ever-changing marketplace? Todd Duncan, sales entrepreneur and best-selling author of The $6,000 Egg, says it’s all about creating emotional connections with your customers. And he joins this week’s podcast to tell you how. EntreLeadership Coach John Felkins also stops by to answer some of our listeners’ questions. This episode is business gold. Don’t miss it. entreleadership.com/podcast InfusionSoft Leads Workbook Learn more about your ad choices. Visit megaphone.fm/adchoices

Avsnitt(637)

Should I Take on a Leadership Role Again? (I Failed Last Time)

Should I Take on a Leadership Role Again? (I Failed Last Time)

Today, we’ll hear about: ·      A leader questioning if he should take a promotion ·      A son weighing if he should leave his successful business to help save his father’s failing company ·      ...

4 Feb 50min

The 3 Mistakes People Make in Hard Conversations (and How to Avoid Them)

The 3 Mistakes People Make in Hard Conversations (and How to Avoid Them)

Most leaders don’t mess up tough conversations—they avoid them.  In this episode, you’ll learn how to face difficult conversations head-on with a clear plan that protects trust, fixes problems faster...

2 Feb 13min

Should Leaders Work a 4-Day Week or Does It Create Resentment?

Should Leaders Work a 4-Day Week or Does It Create Resentment?

Today, we’ll hear about: •       A young business owner questioning whether to work fewer hours •       Dave’s advice on profit sharing for small businesses •             How Dave would handle mark...

26 Jan 41min

The Simple Strategy Dave Uses to Motivate His Team

The Simple Strategy Dave Uses to Motivate His Team

Today, we’ll hear about: •       A business owner struggling to pass on ownership mentality to his team •       A businessman navigating ownership disputes during divorce proceedings •       Dave’s...

19 Jan 34min

How Leaders Accidentally Reward Toxic Behavior

How Leaders Accidentally Reward Toxic Behavior

Today, we’ll hear about: ·      A businesswoman trying to confront a toxic employee while dealing with her team’s complacency  ·      The best way to reduce leadership turnover—by creating stability...

12 Jan 44min

My Father’s Retirement Package Could Break Our Business

My Father’s Retirement Package Could Break Our Business

Today, we’ll hear about: • A son who’s concerned his father’s retirement demands are unreasonable • A businessman wrestling with his decision to fire an employee • An athletic director considering ...

5 Jan 52min

The Best Calls of 2025

The Best Calls of 2025

Today, we’ll hear about: • A man dealing with the consequences of bad financial decisions • A manager whose team is upset they didn’t receive profit sharing • A young business owner considering lea...

29 Dec 202555min

The Best 65 Minutes You Could Spend for Your Business in 2026

The Best 65 Minutes You Could Spend for Your Business in 2026

Dave Ramsey talks about the goals that challenged him and built the foundation for what exists today. Get the blueprint for creating unstoppable momentum in your own business.    Next Steps: ·     ...

22 Dec 20251h 5min

Populärt inom Business & ekonomi

badfluence
framgangspodden
rss-jossan-nina
varvet
rss-borsens-finest
uppgang-och-fall
avanzapodden
bathina-en-podcast
svd-tech-brief
fill-or-kill
borsmorgon
lastbilspodden
rss-kort-lang-analyspodden-fran-di
rss-inga-dumma-fragor-om-pengar
kapitalet-en-podd-om-ekonomi
rss-dagen-med-di
rss-den-nya-ekonomin
rss-borslunch
affarsvarlden
dynastin