148. Conviction and Compassion: How to Have Hard Conversations

148. Conviction and Compassion: How to Have Hard Conversations

In our personal and professional lives, some conversations are harder than others. To navigate the difficulties of discussing what matters most, Professor Irv Grousbeck says we need the right balance of conviction and compassion.

At both Stanford Graduate School of Business and Stanford School of Medicine, Grousbeck teaches courses on managing difficult conversations. He equips students with skills to be direct while being respectful, to be strong while being warm, and to resist any urge to beat around the bush. "Directness, with respect, is essential,” he says. "So many of our students feel that if you're direct with someone, somehow that's harsh. The art of good conversation management, I think, does involve directness and respect at the same time."

In this episode of Think Fast, Talk Smart, Grousbeck and host Matt Abrahams explore practical tips and strategies for navigating difficult conversations, from the importance of listening and pausing, to the value of rehearsing your words in advance.


Episode Reference Links:


Connect:


********
Thank you to our sponsors.
These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

This episode is sponsored by Grammarly. Let Grammarly take the busywork off your plate so you can focus on high-impact work. Download Grammarly for free today

Join our Think Fast Talk Smart Learning Community and become the communicator you want to be.

Avsnitt(278)

272. Say What Sticks: The Neuroscience of Memorable Communication

272. Say What Sticks: The Neuroscience of Memorable Communication

People are forgetful. Here’s how to make your messages more memorable.After any presentation, your audience will forget about 90% of what you said. That’s okay, says Carmen Simon — just make sure they...

16 Mars 23min

271. Rethinks: The Key to Lasting Behavior Change

271. Rethinks: The Key to Lasting Behavior Change

The secret to building habits that stick.Whether you want to read more books or exercise more regularly, BJ Fogg has good news. “Habits are easier to form than most people think,” he says, “If you do ...

12 Mars 23min

270. Make Belief: The Mindset Shifts That Make Your Communication Stronger

270. Make Belief: The Mindset Shifts That Make Your Communication Stronger

Why beliefs can either cap our potential or push us toward possibility.What you believe about yourself could be holding you back. Fortunately, Nir Eyal says beliefs aren’t truths — and you can choose ...

9 Mars 26min

269. Ask Matt Anything: Bring Clarity to Complicated Conversations

269. Ask Matt Anything: Bring Clarity to Complicated Conversations

Practical insights to help you communicate with more intention in everyday moments.What’s the difference between reacting and responding? How do you move from memorizing your words to truly conversing...

5 Mars 23min

268. Going Viral: How To Balance Authenticity and Spectacle

268. Going Viral: How To Balance Authenticity and Spectacle

How to communicate who you are online.You may not think of yourself as a content creator, but in the creator economy, Angèle Christin says we all have to learn how to communicate who we are online.Chr...

2 Mars 23min

267. Rethinks: Why Authenticity Leads to Better Communication

267. Rethinks: Why Authenticity Leads to Better Communication

Why being true to yourself enables you to show up better for others.From the way you communicate, to the way you build your life and career, Graham Weaver, MBA ’99, says it’s about “giving yourself pe...

26 Feb 26min

266. Your Brain Has Too Many Tabs Open: Managing the Voice in Your Head

266. Your Brain Has Too Many Tabs Open: Managing the Voice in Your Head

How to turn down the chatter of negative self-talk.If you want to have better conversations with others, Ethan Kross says you first have to quiet down the chatter in your own head.A professor, researc...

23 Feb 26min

265. Complexity to Connection: Humanizing High-Stakes Communication

265. Complexity to Connection: Humanizing High-Stakes Communication

How to turn complexity into connection through clear communication.Communication in high-stakes moments isn’t about saying more — it’s about connecting better. For Jonathan Berek and Phil Polakoff, th...

19 Feb 23min

Populärt inom Business & ekonomi

badfluence
framgangspodden
varvet
rss-jossan-nina
rss-svart-marknad
rss-borsens-finest
avanzapodden
uppgang-och-fall
rss-dagen-med-di
fill-or-kill
lastbilspodden
rss-inga-dumma-fragor-om-pengar
rss-den-nya-ekonomin
bathina-en-podcast
dynastin
rss-kort-lang-analyspodden-fran-di
svd-tech-brief
bilar-med-sladd
24fragor
market-makers