Technicians Quit Over Poor Recognition NOT Pay | Josh Parnell
Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HEREIn this episode, Jeff talks with Josh Parnell from the Limitless Leadership Podcast. Josh shares why recognition, rather than pay, is the number one reason that technicians stay vs leave their jobs. They also talk about the importance of meaningful one-on-ones and consistent follow-through for building trust and accountability in the shop.Check out the Limitless Leadership Podcast with Josh Parnell HERESign up for the ASTA Expo happening September 25-28 HERE00:00 Technician Retention Beyond Pay09:19 "Effective Leadership: Embrace One-on-Ones"13:11 "Now is the Time"17:22 "Safety, Trust, and Clarity"26:11 "Culture and Pride in Work"29:09 Empowering Lives Through Auto Repair34:35 "Embracing Life's Lessons"39:36 Empowering Leaders Through Coaching43:51 Instincts and Individual Methods Matter52:10 Teaching Enhances Understanding54:22 Empowering Change Through Questions01:01:20 Prioritizing Friendship in Workplaces01:05:32 Foundation Through Core Values01:11:19 Service Mindset vs. Problem Solving01:15:14 ASTA Attracts Social Media Influencers Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232
9 Sep 1h 22min
Flat Rate EXPOSES Lazy Techs and that Scares the Auto Repair Industry
Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HERECurtis Gardner is an Audi Master Guild technician. Today he joins Jeff to talk about his perspective on flat-rate pay, emphasizing both its financial upsides and its negative impact on technician mental health and work-life balance. They also share stories of the challenges and drawbacks of dealer politics, as well as the undervaluing of skilled problem-solvers—known as the "Jims" of the shop—who often keep shops running but aren’t compensated accordingly.00:00 Chrysler: Embracing Opportunity for Growth15:41 Rear Alignment Challenges and Costs28:59 Flat Rate vs. Guaranteed Pay Debate39:23 Prioritize Addressing Urgent Issues48:11 Auto Repair Estimate Dilemma54:00 Unwanted Vehicle Inspection Alerts01:04:53 Need for Persistent Problem Solvers01:18:40 Entrepreneurial Journey: From Gym to Business01:24:38 Technician Money Management Struggles01:41:41 "Advice for Unfulfilled Tech Workers"01:49:23 Advocating Conversations for Technicians01:56:35 Balancing Work and Family Struggles Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232
2 Sep 2h 6min
Dory Carlin Says Bad Management is KILLING Good Techs
Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HEREIn this episode, Jeff is joined by Dory Carlin, co-owner of a two-bay independent shop in Western Pennsylvania. Dory shares his unconventional journey into automotive repair, reflecting on lessons learned from both good and bad management throughout his career at dealerships. They discuss the challenges of growing a small shop, emphasizing the importance of valuing diagnostic expertise and standing firm on pricing, and touch on the evolving roles and support needed for young technicians entering the trade. 00:00 Jeff can't take the heat!06:20 Valuing the Auto Industry Fairly13:02 Reflections on Childhood Acquaintances19:32 Dealership Dynamics and Challenges25:55 Customer Choice in Service Quality27:16 Shop Owners' Part Choices Critique34:11 Luxury Brands Use Flat Rate42:18 "CSI: The Imaginary Priority"44:43 Success Depends on Team Dynamics51:07 Collaborative Learning Boosts Business58:00 Customer Satisfaction: Word-of-Mouth Impact01:00:35 Public Transit: A Modern Solution01:05:34 Closer Job for Family Time01:12:04 "My Ex-Girlfriend, My Wife"01:17:51 Industry Dynamics and Control Shift01:25:31 "Vehicle Repair Access Concerns"01:27:27 Tesla: Pioneering Car Subscription Features01:33:51 Hiring Biases Against Young Workers01:39:14 Car Troubleshooting Conversation01:45:27 "Navigating Automotive Service Rates"01:50:18 Car Sales: Prioritize Quality and Integrity01:57:35 Understanding Trauma in Different Professions Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232
26 Aug 2h 2min
The Auto Repair Industry Needs to Fix More than Just Cars | Bryan Pollock
Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HEREIn this episode, Jeff Compton is joined by his longtime friend and colleague Bryan Pollock. Bryan remembers stories of diagnostic mishaps and stresses the importance of following proper service information and thorough quality control processes. Together, they highlight the critical need for ongoing technician training, investing in apprenticeship programs, and fostering a culture of continuous improvement in the shop. 00:00 Jade Mechanic Podcast: Frustration Episode10:26 Accountability in Automotive Repairs12:00 Cost of Staff Training Commitment20:59 "Diagnostic Limits in Auto Shops"25:37 "Effective Group Communication Tip"29:13 Nissan Programming Challenges33:58 Tool Investment Strategy39:02 Flaws in Production-Based Pay44:57 Multiple Children Shadowing Experience50:13 "Social Media & Royalty Auto Insights"53:15 Training and Career Progression Importance59:21 Delayed Realizations and Regrets01:05:02 Chrysler Pacifica Clutch Issue01:09:39 "Identifix: Underappreciated Diagnostic Tool"01:20:02 Mystery of the Lake's Knowledge01:21:02 Cost-Effective Local Training Option Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232
19 Aug 1h 29min
The Auto Repair Industry is FAILING Young Techs! | Lance Mechanics from TikTok
Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HEREIn this episode, Jeff is joined by Lance Mechanics (lancemechanics10 on TikTok), a technician and content creator who has made waves online for his outspoken views on the automotive industry. Lance details his late entry into the trade, shares the cultural and financial differences he experienced between independent shops and dealerships, and discusses why he ultimately left the dealership world for underground mining. The conversation also takes a critical look at the realities of flat-rate pay, the lack of mentorship for new technicians, and why Lance now advises aspiring techs to consider fleet or heavy equipment work over traditional automotive roles.Timestamps: 00:00 Hybrid Systems & Dealership Challenges10:48 Job Manipulation Frustrates Shop Workers28:03 Misunderstood Automotive Challenges35:54 Chrysler Techline and Winter Gas Issues46:31 Dealer Experience: Easier Than Expected56:16 Safety Checks at Used Car Lot01:11:26 Christmas Eve Reflections on Auto Work01:13:55 Dealer Work: Challenges and Learning01:31:40 "Real-World Advice for Aspiring Mechanics"01:36:19 Tesla Wear and Diagnostic Stigma01:50:32 "Warranty: A Sales Strategy Insight"01:56:12 "When Regulations Lose Meaning" Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232
12 Aug 2h 6min
The State of the Repair Industry and What's Next with Christopher Delprete
Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HEREIn this episode, Jeff welcomes Christopher Delprete, lead tech at Ace Truck Body and Trailer Repair in Georgia. Christopher talks about growing up in a family-run business in Massachusetts to his current role in heavy truck repair. He emphasized the rapid evolution of truck technology and the need for technicians to continually update their skills. Together, they discuss the critical role of mentoring and training the next generation of technicians, highlighting the importance of supporting young people and women in the trade.00:00 Guiding Brother's Biggest Bass Catch06:50 Waste Management Business Collapse10:47 Classic Car Memories16:36 Women Excel in the Heavy Truck Industry26:04 Brand Variety Keeps Job Exciting29:22 "NPR Frame Swap Process"33:46 Commitment to Quality and Safety39:22 Mutual Expertise Acknowledgement45:22 Truck Idling Workarounds Insights52:16 Montreal's Aggressive Drivers' Reputation56:36 Old Trucker's Tales01:00:50 Mechanic Video: Embracing Mistakes01:05:30 Highlighting Professionalism's Evolution01:09:55 OBD2 Tech Evolution Insights01:19:06 Widening Income Gap Motivation01:22:28 Toolbox Purchase Regret01:25:10 "Open-End Wrench Debate"01:30:48 Growing Up a Hot Rod Enthusiast Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232
5 Aug 1h 39min
Podcaster Kevin Brown Puts the Auto Repair Industry on Blast About Diag Fees
Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HEREIn this episode, Jeff is joined by Kevin Brown, a multi-shop owner and technician from Michigan with over 35 years of experience in the industry. Kevin shares candid insights on what it takes to run a profitable repair business, emphasizing the importance of charging for diagnostic work and paying technicians fairly for their time and expertise. The conversation delves into the challenges of managing people and processes, fostering a strong company culture, and establishing sustainable business systems for long-term success.00:00 "Podcast Clash with Kevin"08:32 Charging for Diagnostic Time15:43 "Reflecting on Past Mistakes"19:45 Brake Troubles and Customer Dilemma26:57 Brandon Sloan: Expert in Shop Economics28:00 "Mechanic's Guide to Business Success"36:05 "Value and Pay for Wiper Service"41:59 DVI and Customer Follow-Through Issues49:01 Tech Reluctance Delays Customer Service50:38 Streamlined Repair Order Process58:53 Reconsidering Technician and Advisor Pay01:02:57 Toxic Work Environment Reflection01:10:55 Road Force Balancing Importance01:15:55 Why I Question Automotive Needs01:18:22 Complimentary Diagnostics to Reduce Costs01:25:24 High Labor Rates Impact Efficiency01:28:42 Faulty Brake Promo Issues01:35:44 September Event Invitation Reminder01:38:53 Networking Opportunity for Experienced Professionals01:47:52 Finding Work-Life Balance01:52:06 Retail Industry's Youth Crisis01:55:25 "Building Respectful Connections" Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232
29 Juli 1h 59min
Frank Wiebe of 3D Auto Talks TikTok and Change in the Auto Repair Industry
Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HEREIn this episode, Jeff is joined by Frank Wiebe of 3D Auto in Elmer, Ontario. Frank shares his experiences with Ontario’s new digital vehicle safety inspection program and how it has impacted his business, leading to a significant increase in inspection volume as other shops opted out. They also discuss the importance of integrity in safety inspections, emphasizing why they hold higher standards than the minimum regulations require. Lastly, Frank reflects on his journey from technician to shop owner, highlighting the challenges and rewards of running a family business in a changing industry.00:00 Adapting Safety Protocols with Technology10:36 Busy Used Car Lot Success13:36 "Bilingual Hire: Six-Year Apprenticeship"18:13 Family-Run Business Dynamics22:21 "Privileges vs. Hero Complex in Auto Shops"29:19 Tie Rod Dilemma: Pass or Fail?35:58 Regulating Safety Standards Concerns42:39 Motorbike Dispute and Indifference46:08 Faulty Car Repair Issues53:00 Lesson Learned: Consistent Rotor Replacement58:41 "Hands-On Learning: Beyond Floor Sweeping"01:00:53 Early Trade Reality Check01:07:18 Lost Art of Hands-On Learning01:14:01 Understanding Shop Hiring Challenges01:15:20 Mentorship Shapes Technician Skills01:21:14 Realizing Electrical Concepts Simplified01:30:25 Investing vs. Expanding Decisions01:34:40 Faulty Auto Parts Frustration01:39:11 "Industry Accountability and Safety" Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232
22 Juli 1h 44min
