How to increase direct bookings through personalization with Juanjo Rodriguez

How to increase direct bookings through personalization with Juanjo Rodriguez

In this episode, we discuss using personalisation on your website to increase direct booking conversion. My guest is Juanjo Rodriguez, founder and CEO of technology company The Hotels Network.

Juanjo and I discuss the following:

  1. The biggest challenges hoteliers are currently facing and how technology can help.
  2. Extending personal service to deliver online personalisation.
  3. The latest machine learning and how AI can bring value to hoteliers.
  4. How ChatGPT and generative AI can be used to create personalisation online.

About The Hotels Network:

We are an innovative technology company that believes in the power of extreme personalization. Based around the globe, we’ve brought together an awesome team with deep expertise in hospitality, product design and consumer marketing.


Learn more at https://www.thehotelsnetwork.com/

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The future of hotel B2B distribution, with Chinmai Sharma

The future of hotel B2B distribution, with Chinmai Sharma

In this episode, we delve into the dynamic world of Hotel B2B distribution. Join us as we explore the future of this ever-evolving industry with Chinmai Sharma, SVP and Global Head of Lodging, Ground...

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Sustainability with Jennifer Klar of Six Senses

Sustainability with Jennifer Klar of Six Senses

In this episode, Jennifer Klar discusses Six Senses’ industry-leading approach to wellness and sustainability. Jennifer and I discuss the following: How Six Senses incorporate sustainability practic...

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How to turn wine into profit, with Adam Mogelonsky

How to turn wine into profit, with Adam Mogelonsky

In this episode, we discuss the latest trends in wine and how to profit from wine sales in your hotel or restaurant. My guest is Adam Mogelonsky, Partner at Hotel Mogel Consulting, renowned speaker, t...

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The latest trends and developments in spa and wellness, with Tammy Pahel

The latest trends and developments in spa and wellness, with Tammy Pahel

In this episode, we explore the the latest trends and developments in spa and wellness with Tammy Pahel, Chief Wellness Officer for Alchemy Wellness Resorts and VP of Spa & Wellness Operations for Car...

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Appellation, a culinary-first hotel revolution, with Ed Skapinok

Appellation, a culinary-first hotel revolution, with Ed Skapinok

In this episode, we explore the development and launch of Appellation, a revolutionary new culinary-first hospitality-concept, with Ed Skapinok, Chief Commercial Officer. The brainchild of celebrated...

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The recovery of tourism in Asia and the Pacific with Liz Ortiguera

The recovery of tourism in Asia and the Pacific with Liz Ortiguera

Recovery is well underway, with destinations opening worldwide, making substantial inroads back to consistent and reliable levels. In this episode, Liz Ortiguera provides an update on the region’s re...

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How hotel and retail convergence is creating the next evolution, with Frank Trampert

How hotel and retail convergence is creating the next evolution, with Frank Trampert

The tourism and hospitality industry constantly evolves with new technologies, trends, and customer demands. Hotels have had to adapt to compete with online travel agencies to attract future guests to...

22 Aug 202224min

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