Walmart Same-Day Rx Delivery, Bed Bath’s Return & WTF Is Amazon’s Grocery Strategy

The Lightning Round gets wild this week! From a soccer coach using Chat GPT to devise winning defensive strategies, to Jonathan Bailey's Sexiest Man Alive title, to John Lewis offering hand massages for loyalty members, and Carly Rae Jepsen's baby naming dilemma... Chris and Anne tackle the most entertaining retail and culture moments.Plus, hear their personal Chat GPT success stories and debate whether hand massages at a department store would actually drive traffic. It's retail meets pop culture in the best way possible!Sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso.For the full episode head here#chatgpt #AIcoaching #jonathanbailey #sexiestmanalive #johnlewis #loyaltyprograms #carlyraejepsen #retailculture #customerexperience #lightninground

10 Nov 3min

In a surprising move, GrubHub (owned by Mark Lore's Wonder super app) is partnering with Instacart to enable grocery delivery directly through the GrubHub platform. But this partnership raises major strategic questions: Why would Instacart help a potential future competitor?Chris breaks down the "Greeks bearing gifts" dynamics at play and questions whether this is Mark Lore's chess move toward building the ultimate meal-time super app. Is Instacart making a strategic mistake, or is there a bigger play happening behind the scenes?Sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso.For the full episode head here#grubhub #instacart #marklore #wonder #deliverypartnership #grocerydelivery #whitelabel #thirdpartydelivery #retailstrategy #mealplanning

10 Nov 3min

Kroger is making history as the first retailer to integrate restaurant delivery directly into their grocery app through an expanded partnership with Uber Eats. Now customers can order their weekly groceries AND dinner from local restaurants in one seamless experience, with special benefits for Kroger Boost members.Chris and Anne discuss why this integration is brilliant for the subscription wars and predict when Walmart will respond with a similar Door Dash partnership. Is this the future of grocery shopping?Sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso.For the full episode head here#kroger #ubereats #grocerydelivery #restaurantdelivery #krogerboost #subscriptionservices #omnichannel #retailinnovation #fooddelivery #seamlessshopping

10 Nov 4min

Mondelēz (maker of Oreo and Chips Ahoy) is investing over $40 million in a custom generative AI tool to slash marketing costs by 30-50% and create TV-ready ads for the 2027 Super Bowl. But is building proprietary AI technology the right move, or should CPG brands partner with specialized providers?Chris and Anne debate whether this massive investment will pay off or become a costly sunk cost trap as AI technology rapidly evolves. Anne shares insights from cutting-edge AI advertising demos that are already creating human-likenesses in commercials.Sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso.For the full episode head here#mondelez #generativeAI #aimarketing #cpginnovation #accenture #marketingautomation #oreo #advertisingtechnology #aicommercials #retailtech

10 Nov 4min

Starbucks just revealed that delivery has become a $1 billion annual business, growing 30% year-over-year—and it's changing everything about how we think about coffee shops. With 40% of delivery orders including food, this massive revenue stream raises critical questions about Brian Nichol's turnaround strategy.Should Starbucks double down on automation and dark cafes, or invest in improving the in-store experience? Chris and Anne debate the future of Starbucks as delivery continues to explode.Sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso.For the full episode head here#starbucks #coffeedelivery #brianniccol #starbucksstrategy #deliveryservices #ghostkitchens #coffeeshop #retailstrategy #automation #mobilepickup

10 Nov 4min

Amazon is shaking up Whole Foods with a controversial transformation that has retail experts divided. From robot-powered "ShopBots" in the back room fetching Tide Pods and Pepsi, to a massive 3,800 square foot Amazon Grocery kiosk replacing the coffee shop in Chicago's flagship location, Amazon is testing whether Whole Foods shoppers want mainstream brands alongside their organic kale.Chris and Anne debate whether this move will destroy Whole Foods' brand identity or unlock new value for Amazon's delivery business. Is this the future of grocery, or a mistake that will alienate Whole Foods' core customers?Sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso.For the full episode head here#amazon #wholefoods #groceryrobots #retailtech #amazongrocery #grocerydelivery #retailinnovation #shopbots #organicgrocery #mainstreambrands

10 Nov 6min

In this week's Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, Chris and Anne discussed:Amazon's push to add mainstream brands like Pepsi and Doritos to Whole Foods through ShopBots and Amazon Grocery kiosks (Source: Wall Street Journal)Starbucks crossing the $1 billion milestone in annual delivery sales with 30% quarterly growth (Source: CNBC)Mondelez investing $40 million in a generative AI tool to slash marketing costs by 30-50% (Source: Reuters)Kroger expanding its Uber Eats partnership to integrate restaurant delivery directly into the Kroger app across 2,600+ stores (Source: Chain Store Age)Grubhub partnering with Instacart to offer grocery delivery through its platform nationwide (Source: Supermarket News)And this month, Chris and Anne handed out the OmniStar Award in partnership with Quorso to Justin Weinstein, EVP and Chief Merchandising and Marketing Officer at Giant Eagle, for leading the 95-year-old retailer's bold $100 million "Because It Matters" brand positioning.There's all that, plus a debate on whether AI-generated ads are the future, why ordering dinner through your grocery app makes perfect sense, and whether hand massages would get Chris into John Lewis for holiday shopping.Music by hooksounds.com#RetailNews #WholeFoods #StarbucksDelivery #RetailTech #GenerativeAI #KrogerUberEats #RetailPodcast #OmniTalk #Mondelez #GrubhubInstacart #RetailInnovation #CoffeeDelivery

5 Nov 39min

Chris and Anne tackle the week's quirkiest retail stories: Netflix bringing Stranger Things' finale to theaters, Target's Weirdly Hot Santa returns for year two, Lululemon's NFL licensing sparks more debate, and Red Bull drops a $50 advent calendar. Fast takes, sharp opinions, and laughs from retail's most entertaining podcast duo.Sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso.🔔 Follow for weekly lightning rounds!For the full episode head here#strangerthings #targetholiday #redbull #retailmarketing #holidaycampaigns #lightninground #omnitalk

3 Nov 4min