Mastering Business Process Management: Unveiling the Secrets of the Center of Excellence

Focus on Center of Excellence (COE):The discussion primarily revolved around the concept of the Center of Excellence. Caspar and Russell explained that a COE is a group dedicated to ensuring that the right information is provided to the right people at the right time.Framework Transition:They transitioned from the previous episode’s discussion on government segments and procedures to delve deeper into BPM (Business Process Management) and its relevance in structuring dialogues between stakeho...