14. Be Better At Work: How to Communicate Better With Coworkers and Employees

14. Be Better At Work: How to Communicate Better With Coworkers and Employees

Most of the work we do requires coordinating and collaborating with others. But how can we ensure the benefits of working with others, while avoiding conflict that’s inherent to communicating within groups?

In this episode, Matt Abrahams speaks with Bob Sutton, Professor of Management Science and Engineering at Stanford School of Engineering and GSB Professor of Organizational Behavior (by courtesy) about maximizing productivity while minimizing what he calls “friction.” “So many organizations make the right things too hard to do and the wrong things too easy,” Sutton says. “For communication, to me, a big part of a leader's job is to be clear about where people should focus attention and where they should not focus attention.”


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272. Say What Sticks: The Neuroscience of Memorable Communication

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271. Rethinks: The Key to Lasting Behavior Change

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270. Make Belief: The Mindset Shifts That Make Your Communication Stronger

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269. Ask Matt Anything: Bring Clarity to Complicated Conversations

269. Ask Matt Anything: Bring Clarity to Complicated Conversations

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268. Going Viral: How To Balance Authenticity and Spectacle

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267. Rethinks: Why Authenticity Leads to Better Communication

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265. Complexity to Connection: Humanizing High-Stakes Communication

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