21. Words Matter: How to Make Your Communication Inclusive

21. Words Matter: How to Make Your Communication Inclusive

What way can the language we use reinforce existing stereotypes and biases?

In this episode of Think Fast, Talk Smart, Sarah Soule, Senior Associate Dean and Professor of Organizational Behavior sits down with lecturer and host Matt Abrahams to discuss how even the details of our word choice can shape culture, for better or worse.


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272. Say What Sticks: The Neuroscience of Memorable Communication

272. Say What Sticks: The Neuroscience of Memorable Communication

People are forgetful. Here’s how to make your messages more memorable.After any presentation, your audience will forget about 90% of what you said. That’s okay, says Carmen Simon — just make sure they...

16 Mars 23min

271. Rethinks: The Key to Lasting Behavior Change

271. Rethinks: The Key to Lasting Behavior Change

The secret to building habits that stick.Whether you want to read more books or exercise more regularly, BJ Fogg has good news. “Habits are easier to form than most people think,” he says, “If you do ...

12 Mars 23min

270. Make Belief: The Mindset Shifts That Make Your Communication Stronger

270. Make Belief: The Mindset Shifts That Make Your Communication Stronger

Why beliefs can either cap our potential or push us toward possibility.What you believe about yourself could be holding you back. Fortunately, Nir Eyal says beliefs aren’t truths — and you can choose ...

9 Mars 25min

269. Ask Matt Anything: Bring Clarity to Complicated Conversations

269. Ask Matt Anything: Bring Clarity to Complicated Conversations

Practical insights to help you communicate with more intention in everyday moments.What’s the difference between reacting and responding? How do you move from memorizing your words to truly conversing...

5 Mars 23min

268. Going Viral: How To Balance Authenticity and Spectacle

268. Going Viral: How To Balance Authenticity and Spectacle

How to communicate who you are online.You may not think of yourself as a content creator, but in the creator economy, Angèle Christin says we all have to learn how to communicate who we are online.Chr...

2 Mars 22min

267. Rethinks: Why Authenticity Leads to Better Communication

267. Rethinks: Why Authenticity Leads to Better Communication

Why being true to yourself enables you to show up better for others.From the way you communicate, to the way you build your life and career, Graham Weaver, MBA ’99, says it’s about “giving yourself pe...

26 Feb 26min

266. Your Brain Has Too Many Tabs Open: Managing the Voice in Your Head

266. Your Brain Has Too Many Tabs Open: Managing the Voice in Your Head

How to turn down the chatter of negative self-talk.If you want to have better conversations with others, Ethan Kross says you first have to quiet down the chatter in your own head.A professor, researc...

23 Feb 26min

265. Complexity to Connection: Humanizing High-Stakes Communication

265. Complexity to Connection: Humanizing High-Stakes Communication

How to turn complexity into connection through clear communication.Communication in high-stakes moments isn’t about saying more — it’s about connecting better. For Jonathan Berek and Phil Polakoff, th...

19 Feb 23min

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