Episode 36: Standby to GET SOME
CRM MVP Podcast23 Sep 2018

Episode 36: Standby to GET SOME

Paul Slade is CEO at The CRM Team, a world-class Microsoft Dynamics 365 Gold Partner in South Africa.

I've known Paul for several years and this episode is long overdue. Paul is an excellent speaker, and understands how organizations can accomplish a Digital Transformation successfully by leveraging Microsoft Business Applications, including Dynamics 365.

On this episode we discuss:

  • Paul's past experience as a row-boat builder.
  • Starting his first technology company and how they accidentally became a CRM Practice
  • His experience working for Microsoft
  • The birth (and death) of "CRM Rockstar"
  • Starting his second CRM Practice
  • Navy SEALs and becoming the High Priest of the Church of Extreme Ownership
  • Paul's thoughts regarding what makes a successful CRM team and practice

Links:

Follow Paul: https://twitter.com/thatcrmguy

The CRM Team: https://thecrmteam.com/

Jocko and Leif on the radio in South Africa: https://www.youtube.com/watch?v=FmgaypgYYu0

The book: https://www.amazon.com/Extreme-Ownership-U-S-Navy-SEALs/dp/1250183863/ref=sr_1_1?ie=UTF8&qid=1535924644&sr=8-1

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Episode 113: A Texas-size pitcher of Copilot kool-aid

Episode 113: A Texas-size pitcher of Copilot kool-aid

I just got back from the 2024 Community Summit in San Antonio, TX and I wanted to share my thoughts on my experience attending the event this year. I discuss what I liked, what I didn't like, and what I think would make the event much better next year and going forward. Topics discussed: The "vibe" Where's the value? Session levels Expertise Alignment Expo Floor Experience Copilot Overload The need for a shift of focus What the conference lacked and how it can be improved for next year Link: https://www.summitna.com/

21 Okt 202438min

Episode 112: Here's how the sausage is made

Episode 112: Here's how the sausage is made

Here's what I learned as the Microsoft Business Applications Program Director for over 2 years. In this episode we will talk about: Where have I been? How did I end up at Microsoft? What did I learn? Microsoft's bets over the years Copilot The change I wish to see at Microsoft Shoutout to Neil Benson for his recommendation of https://www.acquired.fm/episodes/microsoft

8 Okt 202439min

Episode 111: Real Project Stories

Episode 111: Real Project Stories

Dani and James host this episode of the podcast and they share stories from projects in the past where things didn't work as expected from the get go. Hosted by: Dani Kahil: https://www.linkedin.com/in/danikahil/ James Abraham: https://www.linkedin.com/in/jamesrossabraham/

5 Dec 202153min

Episode 110: The truth about API Call Limits and Entitlements

Episode 110: The truth about API Call Limits and Entitlements

This episode focuses on API calls and the entitlements that Microsoft expects customers to follow based on their licenses. Gustaf Westerlund joins me to share everything you need to know about API calls. P.S. If you are On-Prem this show is not for you. :)

22 Nov 202152min

Episode 109: UG Summit 2021 Debrief

Episode 109: UG Summit 2021 Debrief

Last week we attended the UG Summit 2021 in Houston, TX...many people were concerned about having an event in person and a large number of attendees decided to attend virtually instead. In this episode, Microsoft MVPs Sarah Jelinek, Nicholas Hayduk, and Gus Gonzalez sit down and discuss their experience attending the event in person and whether they will be attending the event in 2022.

21 Okt 202135min

Episode 108: Let's talk about the latest licensing changes!

Episode 108: Let's talk about the latest licensing changes!

I'm never really excited to see announcements around licensing for Dynamics 365 and Power Apps, but I've been looking forward to this announcement for months! But first, as usual, I went into a tangent about something else, this time I discuss July 1st, and how important of a date it is for me personally. Link: https://www.microsoft.com/en-us/licensing/news/pricing_and_licensing_updates_coming_to_power_apps

4 Juli 202151min

Episode 107: Who is the father of Dynamics CRM/365?

Episode 107: Who is the father of Dynamics CRM/365?

There's someone who works at Microsoft who has been involved in the release of Microsoft Dynamics 365 (previously known by different names) since its Beta version. He led the creation of the first version of the product, then the creation and release of Microsoft Dynamics CRM 3.0, 4.0, and then responsible for taking it Online! And I believe that understanding this person's role in the history of Microsoft Dynamics 365 is important if we are trying to see where the product is going in the future. Links shared during this episode: A Brief History of Microsoft Dynamics: https://www.nigelfrank.com/blog/a-brief-history-of-microsoft-dynamics/ Release waves of Microsoft Dynamics 365 Online: https://docs.microsoft.com/en-us/dynamics365/released-versions/dynamics-365ce Microsoft Dynamics 365 On-Prem (v9.X) Lifecycle: https://docs.microsoft.com/en-us/lifecycle/products/dynamics-365-for-customer-engagement-apps-version-9-onpremises-update Microsoft Launches Dynamics CRM Online: https://www.crn.com/news/applications-os/207401175/microsoft-launches-dynamics-crm-online.htm Microsoft appoints Nadella to lead Microsoft Business Solutions: https://news.microsoft.com/2006/09/12/microsoft-appoints-nadella-to-lead-microsoft-business-solutions/ Reinventing Business Processes: https://www.linkedin.com/pulse/reinventing-business-processes-satya-nadella/

20 Juni 20211h 4min

Episode 106: Unhappy with your Dynamics 365 Solution? Get an audit!

Episode 106: Unhappy with your Dynamics 365 Solution? Get an audit!

Solution audits are a great way to work around challenges with your current implementation, whether it is because you are curious about the effort to fix an issue, complete a migration, or improve user adoption, an audit can make a huge difference in terms of effectiveness of a Dynamics 365 Solution for any organization.

6 Juni 202133min

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