Beyond the Billable Hour: How AI Is Making Time & Materials Irrelevant

Beyond the Billable Hour: How AI Is Making Time & Materials Irrelevant

In this episode, Galen Low sits down with Brian Kessman of Lodestar Agency Consulting to tackle a big question: is AI finally the deathblow to billable hours? Brian argues yes—and not because AI “broke” the model, but because it’s exposed just how misaligned hourly billing has always been with the real value agencies deliver. Instead of rewarding efficiency and innovation, time-based pricing incentivizes dragging things out and commoditizes expertise. The real shift, Brian says, isn’t just ab...

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Your Spreadsheet Can’t Do This: AI That Actually Knows Your Business (with CEO of Forecast, an Accelo Company)

Your Spreadsheet Can’t Do This: AI That Actually Knows Your Business (with CEO of Forecast, an Accelo Company)

AI isn’t just another layer of tooling—it’s becoming the operating system for how professional services teams plan, deliver, and scale their work. In this conversation, Tim Fisher sits down with Joe D...

24 Mars 15min

How to Know When Your Team Is Truly at Capacity (And When to Hire)

How to Know When Your Team Is Truly at Capacity (And When to Hire)

Capacity planning can feel like a tug-of-war between sales, delivery teams, and leadership—especially when growth goals collide with a team that already feels stretched. In this episode, Galen Low sit...

17 Mars 44min

Innovation vs. Risk: How a Former Mastercard Exec Designs AI Strategy

Innovation vs. Risk: How a Former Mastercard Exec Designs AI Strategy

When AI hype is shouting “anything is possible,” it’s easy for teams—especially in regulated, risk-aware orgs—to feel like innovation is either reserved for the “creative people” or only happens in la...

10 Mars 47min

What NATO Taught Me About EQ in High-Stakes Transformation

What NATO Taught Me About EQ in High-Stakes Transformation

Emotional intelligence has always mattered in project work—but in the age of AI, it’s becoming a differentiator. In this episode, Galen sits down with Nadja El Fertasi, founder of Thrive with EQ and f...

3 Mars 52min

Zapier’s Blueprint for Modern Project Management

Zapier’s Blueprint for Modern Project Management

In a job market that’s already shaky, it’s easy to see AI-led automation as salt in the wound. But Wade Foster flips that framing: pushing into AI is actually one of the kinder things organizations ca...

24 Feb 42min

The Four Pillars of Trustworthy AI—and Who Owns Them

The Four Pillars of Trustworthy AI—and Who Owns Them

Trust in AI isn’t a vibe—it’s something you can intentionally design for (or accidentally break). In this episode, Galen sits down with Cal Al-Dhubaib to unpack “trust engineering”: a shared toolkit t...

17 Feb 43min

The PMO’s Strategic Role in Digital Transformation

The PMO’s Strategic Role in Digital Transformation

PMOs are at a crossroads. As AI-led transformation accelerates, many organizations are still treating PMOs as project police—while quietly expecting them to deliver strategic clarity, risk foresight, ...

10 Feb 58min

Adapting Project Methodologies for AI Without Losing Control

Adapting Project Methodologies for AI Without Losing Control

Do project management methodologies still matter when AI can generate plans, notes, and schedules in seconds? In this episode, Galen sits down with Stan Yanakiev to unpack why the answer is still a fi...

3 Feb 28min

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