Zocdoc CEO: "Dr. Google is going to be replaced by Dr. AI"

This is Sarah Jeong, features editor at The Verge. I’m standing in for Nilay for one final Thursday episode here as he settles back into full-time hosting duties. Today, we’ve got a fun one. I’m talking to Cory Doctorow, prolific author, internet activist, and arguably one of the fiercest tech critics writing today. He has a new book out called Enshittifcation: Why Everything Suddenly Got Worse and What to Do About It. So I sat down with Cory to discuss what enshittification is, why it’s happening, and how we might fight it.  Links:  Enshittification | Macmillan Why every website you used to love is getting worse | Vox The age of Enshittification | The New Yorker Yes, everything online sucks now — but it doesn’t have to | Ars Technica The enshittification of garage-door openers reveals vast, deadly rot | Cory Doctorow Mark Zuckerberg emails outline plan to neutralize competitors | The Verge Google gets to keep Chrome, judge rules in antitrust case | The Verge How Amazon wins: by steamrolling rivals and partners | WSJ A new web DRM standard has security researchers worried | The Verge Netflix, Microsoft & Google just changed how the web works | The Outline Subscribe to The Verge⁠ to access the ad-free version of Decoder! Credits: Decoder is a production of The Verge and part of the Vox Media Podcast Network. Our producers are Kate Cox and Nick Statt. Our editor is Ursa Wright.  The Decoder music is by Breakmaster Cylinder. Learn more about your ad choices. Visit podcastchoices.com/adchoices

30 Okt 1h 9min

LexisNexis is one of the most important companies in the entire legal system. For ages it's been where you went to look up case law and do legal research. There isn’t a lawyer today who hasn’t used it — it’s fundamental infrastructure for the legal profession, just like email or a word processor. But in 2025, apparently nobody can resist the siren call of AI, and LexisNexis is no different. The first word Sean said to describe LexisNexis wasn’t “law” or “data,” it was “AI.” And I had questions, because so far AI has created just as much chaos and slop in the courts as anywhere else. Read the full transcript on The Verge. Links:  Errors found in judge’s withdrawn decision stink of AI | The Verge Why do lawyers keep using ChatGPT? | The Verge Conservative judge says AI could strengthen originalist movement | Reuters LexisNexis CEO says it’s ‘a matter of time’ before attorney loses a license | Fortune Two companies ruled legal tech for decades. AI is blowing that open | BI Credits: Decoder is a production of The Verge and part of the Vox Media Podcast Network. Our producers are Kate Cox and Nick Statt. Our editor is Ursa Wright.  The Decoder music is by Breakmaster Cylinder. Learn more about your ad choices. Visit podcastchoices.com/adchoices

27 Okt 1h 5min

Today’s guests are General Motors CEO Mary Barra and new GM Chief Product Officer Sterling Anderson. There’s a lot of big news the company just announced, including a Google Gemini-powered AI assistant that's coming to new cars and an entirely new hardware and software platform coming to the Escalade IQ in 2028 alongside true Level 3 autonomous driving.  So I asked Mary about all of that and how she's navigating the current moment, and her company's relationship with the Trump administration. I also got into the details on GM’s platform with Sterling, including its decision to ditch Apple CarPlay on its EVs and what all this looks like in the future as AI voice assistants and more capable autonomy come into the mix. Read the full transcript on The Verge.   Links:  GM says hands-free, eyes-off driving is coming to Escalade IQ | The Verge GM takes a $1.6 billion hit on EVs | ⁠The Verge GM software boss on ditching CarPlay | Decoder Ford CEO on China, tariffs, and the quest for a $30,000 EV | Decoder The EV tax credit is gone — now the hard part begins | Decoder GM blocks dealership from installing CarPlay retrofit kits in EVs | The Verge Everybody hates GM’s decision to kill Apple CarPlay | The Verge GM hires ex-Tesla, Aurora exec as chief product officer | CNBC Cruise’s robotaxi service will shut down as GM pulls its funding | The Verge Newsom names GM’s Mary Barra as villain in fight with feds | Streetlight CA Subscribe to The Verge to access the ad-free version of Decoder! Credits: Decoder is a production of The Verge and part of the Vox Media Podcast Network. Our producers are Kate Cox and Nick Statt. Our editor is Ursa Wright.  The Decoder music is by Breakmaster Cylinder. Learn more about your ad choices. Visit podcastchoices.com/adchoices

22 Okt 1h 18min

This is Jake Kastrenakes, executive editor at The Verge. I’m filling in for Nilay here while he settles back into full-time hosting duties. We’ve got a very good episode for you today. My guest is Verge transportation editor Andy Hawkins, and we’re talking about the federal EV tax credit.  The tax credit expired at the end of September, and there are a lot of questions about what happens to the auto industry after its demise. This is a really hard, complicated set of problems, with a lot of moving parts, so I was really excited to have Andy on the show to break down all of these components and give us a clearer picture about what’s coming next.  Links:  The EV tax credit is dead — here’s what happens next | The Verge GM takes a $1.6 billion hit on EVs | The Verge Ford CEO Jim Farley on China, tariffs, and affordable EV | The Verge Ford lost $5 billion on EVs in 2024, teases new models | The Verge EV makers fill tax-credit void with costly discounts | Automotive News So much for Ford and GM’s scheme to extend the EV tax credit | The Verge Stellantis replaces EV tax credit with its own discount | Automotive News Tesla sales picking up thanks to expiring tax credit | The Verge California Reverses Pledge To Revive EV Tax Credit | SF Chronicle Global EV sales growth slows to 15% in August, research firm says | Reuters Subscribe to The Verge to access the ad-free version of Decoder! Credits: Decoder is a production of The Verge and part of the Vox Media Podcast Network. Our producers are Kate Cox and Nick Statt. Our editor is Ursa Wright.  The Decoder music is by Breakmaster Cylinder. Learn more about your ad choices. Visit podcastchoices.com/adchoices

16 Okt 39min

If you're a paid subscriber to the Verge, there's great news: you can now listen to Decoder, Version History, and The Vergecast completely ad-free. Just head to your Account Settings page to opt-in and start listening without ads. Not a member of The Verge yet? No worries! You can sign up at theverge.com/subscribe to get ad-free podcasts, plus other perks like exclusive newsletters and unlimited access to everything we publish. Learn more about your ad choices. Visit podcastchoices.com/adchoices

15 Okt 22s

This is Hayden Field, senior AI reporter at The Verge and your Thursday episode guest host. It’s been a very big news week in AI, and a lot of it had to do with OpenAI, its DevDay in San Francisco this week, and the viral explosion of AI-generated video thanks to the company’s new Sora app.  So I brought in Kanjun Qiu, CEO of AI startup Imbue and a close watcher of the industry, to break down what’s really happening, why it’s happening, and the societal implications of it all. Links: All of the updates from OpenAI DevDay 2025 | The Verge OpenAI wasn’t expecting Sora’s copyright drama | The Verge I’ve fallen into Sora’s slippery slop | The Verge Sora 2 users are having fun with Sam Altman’s face | The Verge OpenAI will let developers build apps that work inside ChatGPT | The Verge OpenAI wants ChatGPT to be your future operating system | Wired Sora 2 watermark removers flood the web | 404 Media What the arrival of AI-fabricated video means for us | NYT Recruiters use AI to scan résumés — applicants are trying to trick it | NYT Employers are buried in AI-generated résumés | NYT Credits: Decoder is a production of The Verge and part of the Vox Media Podcast Network. Our producers are Kate Cox and Nick Statt. This episode was edited by Xander Adams. The Decoder music is by Breakmaster Cylinder. Learn more about your ad choices. Visit podcastchoices.com/adchoices

9 Okt 44min

I’m Joanna Stern, the senior personal tech columnist at The Wall Street Journal, and this is my final Decoder episode filling in for Nilay while he’s out on parental leave. My guest today: Rivian CEO RJ Scaringe. This is RJ’s third time on the show, and it felt like the perfect follow-up to my conversation last week with Ford CEO Jim Farley. I loved the idea of going straight from Ford to Rivian. And if you listened to the Farley episode, this one flows nicely. RJ and I cover a lot of the same challenges: tariffs, China, EV pricing. Of course, I also asked about CarPlay.  Read the full transcript on The Verge. Links:  A pretty fascinating look under the hood of the Rivan R2 | The Verge Rivian CEO says CarPlay isn’t going to happen | The Verge Rivian CEO RJ Scaringe says too many carmakers are copying Tesla | Decoder Rivian CEO RJ Scaringe isn't scared of the Cybertruck | Decoder Rivian breaks ground on $5 billion Georgia plant | AP Rivian narrows 2025 delivery guidance Q3 as production slips | WSJ Rivian R2 remains on track for $45,000 and 2026 production | Car and Driver Credits: Decoder is a production of The Verge and part of the Vox Media Podcast Network. Our producers are Kate Cox and Nick Statt. Our editor is Ursa Wright.  The Decoder music is by Breakmaster Cylinder. Learn more about your ad choices. Visit podcastchoices.com/adchoices

6 Okt 50min