Process optimisation: we can do better

Meeting compliance and counter financial crime obligations and opportunities involves an increasingly complex and nuanced set of activities, including risk assessment, governance, due diligence, screening, escalation, and reporting. But can we be confident that we are doing this work effectively and efficiently? In this episode of ICA inCONVERSATION, Ben Jones, Course Director, ICA, will speak to Madhav Manek about the fascinating, but under-appreciated, service of process optimisation that b...