DigiListen
Digital service delivery for charities: Charities, community groups, social enterprises and voluntary organisations of all sizes are shifting their service delivery into digital and remote channels. We’re talking to experts and people on the front line about what they’re learning and how charities can make use of digital and tech to reach and help people.

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Episode 18 - Keeping people informed online - Season 1 Review

Episode 18 - Keeping people informed online - Season 1 Review

In this series of podcasts, we’ve been hearing advice from experts and talking to voluntary organisations about what they’re learning and how charities can make use of digital and tech to reach and he...

1 Dec 202020min

Episode 17 - Advice and Information Services

Episode 17 - Advice and Information Services

Advice and information charities have made a seismic shift from frontline in-person services to online channels during the Coronavirus outbreak. In this podcast, Ross McCulloch and Maddie Stark chat ...

11 Nov 202027min

Episode 16 - Website Accessibility and UX (User Experience)

Episode 16 - Website Accessibility and UX (User Experience)

It is a common misconception that accessibility is all about those with limited vision. Making a website or mobile app accessible means making sure it can be used by as many people as possible. Makin...

3 Nov 202039min

Episode 15 - DigiSafe Guide To Digital Safeguarding

Episode 15 - DigiSafe Guide To Digital Safeguarding

In this episode we will be taking a deep dive look at DigiSafe, the new free step-by-step digital safeguarding guide for charities. The DigiSafe guide helps you build safeguarding into each stage of ...

27 Juli 202029min

 Episode 14 - Tech Privacy and Ethics with Ivana Bartoletti

Episode 14 - Tech Privacy and Ethics with Ivana Bartoletti

In this episode, Ross McCulloch and Maddie Stark chat through highlights from our Zoom call with tech privacy and ethics expert Ivana Bartoletti. Ivana is a sought-after international commentator on ...

21 Juli 202046min

Episode 13 - Flexible and No Code Technology

Episode 13 - Flexible and No Code Technology

This week’s podcast covers the topic of Flexible and "no code" technology..Ross McCulloch and Maddie Stark chat through highlights from our Zoom call with experts who have been building services using...

12 Juli 202039min

Episode 12 - Good Services with Lou Downe

Episode 12 - Good Services with Lou Downe

This special DigiListen is all about Good Services with service designer and author Lou Downe. Most of the services we use every day are not designed to meet our needs. In fact, most of the services ...

24 Juni 202030min

Episode 11 - Data Driven Charities

Episode 11 - Data Driven Charities

Understanding your data can give you a competitive edge. Our focus for this episode is all things data. Ross McCulloch and Maddie Stark chat through highlights from our Zoom call with experts, looking...

20 Juni 202034min

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