236 - John Breyault, VP, Public Policy, Telecommunications & Fraud, National Consumers League

This week: John Breyault, VP, Public Policy, Telecommunications & Fraud, National Consumers League; Also, a dreadful week of business news for airlines; Big losses at AA & SWA; SWA cuts routes, open to new fees; DOT refunds & fee display policy changes; Listener Q on SWA commuter policy concern.