02 - The Unthinkable: Guest in the Enclosure

In this episode special guest Annette Pedersen shares ​a story zoo professionals hope never to experience. What would you do if a guest climbed into an enclosure with a dangerous animal? If your team has not prepared for this type of emergency, two lives are at stake, human and animal. Listen to how the Copenhagen Zoo ​handled the situation when they received the call "This is not a drill. There is a man in the polar bear exhibit."