123. Best Of: Why Curiosity Is Communication’s Secret Weapon

The information you receive is only as strong as the questions you ask.This week we revisit Matt's discussion with Debra Schifrin about how to craft inquiries that can lead to better communication outcomes. Questions are also instrumental in building relationships, Schifrin points out. “If you’re asking questions, you’re signaling to the other person that you value them. You’re taking time to listen to their answers.”Connect:Email Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn,  Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) Introduction to the Episode and Guest(01:47) The Role and Importance of QuestionsDebra Schifrin discusses the various goals and purposes of asking questions, such as getting information and building relationships.(02:36) Questions in Building Relationships and Coaching Focus on how questions help in building relationships and their use in coaching and mentoring.(04:41) Negative Aspects of Question AskingDiscussion about the darker goals of asking questions, like intimidation or avoiding responsibility.(06:57) The Impact of Tone in Question AskingExamination of how tone can significantly alter the perception and effectiveness of questions.(08:19) Creating Effective Questions Strategies for formulating good questions, emphasizing the use of value-related words.(10:10) Advice for Business Leaders on Question AskingGuidance for leaders on the importance of bravery in asking questions and being open to unexpected answers.(11:53) Context and Best Practices in Question AskingThe relevance of context in questioning and best practices rooted in a mindset of curiosity.(15:25) Debra Schifrin's Secret Weapon in QuestioningSchifrin's "killer last question" technique and its effectiveness in eliciting insightful responses.(17:19) Experiment with Different Questioning StylesAn experiment demonstrating the impact of different ways of asking questions on the responses received.(19:00) Wrap-up and Final QuestionsConcluding part where Matt asks Debra Schifrin his three standard questions for all podcast guests, focusing on communication advice, admired communicators, and successful communication ingredients.