610: (Solo) The Secret to Finding Agencies That Don’t Burn You

610: (Solo) The Secret to Finding Agencies That Don’t Burn You

When you’re just starting out, the fastest way to grow isn’t automation, ads, or scaling systems — it’s doing things that don’t scale. In this episode, I share why the most successful founders — from billion-dollar startups to small ecommerce brands — all begin by leaning into the unscalable. From replying personally to every email, to sending hundreds of Instagram DMs, to handwriting thank-you cards for early customers, these strategies create the kind of emotional connection that big brands can’t compete with. Here’s what you’ll take away: • Why doing things that don’t scale is your biggest advantage as a small brand • Real examples of how I and other founders used this to grow early traction • Specific tactics you can start today to build stronger customer relationships If you’re an early-stage founder, this episode will show you exactly how to build momentum, create raving fans, and uncover what truly works — long before you scale. This is a brand new solo series I’m testing, and I’d love your feedback. Email me directly at nathan@foundr.com — I read every reply. Hope you enjoy it. SAVE 50% ON OMNISEND FOR 3 MONTHS Get 50% off your first 3 months of email and SMS marketing with Omnisend with the code FOUNDR50. Just head to ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://your.omnisend.com/foundr⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ to get started. HOW WE CAN HELP YOU SCALE YOUR BUSINESS FASTER Learn directly from 7, 8 & 9-figure founders inside Foundr+ Start your $1 trial → ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.foundr.com/startdollartrial⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ PREFER A CUSTOM ROADMAP AND 1-ON-1 COACHING? → Starting from scratch? Apply here → ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://foundr.com/pages/coaching-start-application⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ → Already have a store? Apply here → ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://foundr.com/pages/coaching-growth-application⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ CONNECT WITH NATHAN CHAN Instagram → ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.instagram.com/nathanchan⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ LinkedIn → ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/in/nathanhchan/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ FOLLOW FOUNDR FOR MORE BUSINESS GROWTH STRATEGIES YouTube → ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://bit.ly/2uyvzdt⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Website → ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.foundr.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Instagram → ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.instagram.com/foundr/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Facebook → ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.facebook.com/foundr⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Twitter → ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.twitter.com/foundr⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ LinkedIn → ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/company/foundr/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Podcast → ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.foundr.com/podcast⁠

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137: How to Build a Large Startup NOT in Silicon Valley with Girish Mathrubootham of Freshdesk

137: How to Build a Large Startup NOT in Silicon Valley with Girish Mathrubootham of Freshdesk

Back in 2010, Girish Mathrubootham was a pretty successful tech guy, having risen up the ranks of a company to VP of Product Management. But that didn't mean he was immune to bad customer service. Aft...

22 Maalis 201737min

136: The Power of Building the Best Product in Your Market with Tenko Nikolov of Siteground

136: The Power of Building the Best Product in Your Market with Tenko Nikolov of Siteground

For as long as he can remember, Tenko Nikolov has been obsessed with computers. From his very first computer at the age of 7, he fell in love with the simple green and black screen and was fascinated ...

15 Maalis 201742min

135: How to Fight Global Poverty with Technology with Leila Janah of Sama Group

135: How to Fight Global Poverty with Technology with Leila Janah of Sama Group

A lot of people can recognize an opportunity, but what separates an entrepreneur from the rest of us is the ambition and courage to seize on that opportunity. The opportunity Leila Janah recognized wa...

8 Maalis 201729min

134: A Blueprint on How to Become a Sales Master with Matthew Kimberley

134: A Blueprint on How to Become a Sales Master with Matthew Kimberley

At his very core, Matthew Kimberley is a salesman. Whether it's something he was born with, or a trait he picked up while growing up, Kimberley understands the art of the sale. Starting at the young a...

2 Maalis 201753min

133: Building a Fertile Future For All Women with Piraye Beim of Celmatix

133: Building a Fertile Future For All Women with Piraye Beim of Celmatix

The phrase “game-changing” gets bandied about a lot in entrepreneurial circles. And certainly, in this era of landmark technological change, we are spoilt for choice when it comes to people and produc...

27 Helmi 201745min

132: The Importance of Leadership for a Fast Growth Company with Timo Rein of Pipedrive

132: The Importance of Leadership for a Fast Growth Company with Timo Rein of Pipedrive

Before heading to San Fransisco to devote himself fully as the CEO of the wildly popular customer relationship management (CRM) tool Pipedrive, Timo Rein was a sales consultant back in his home countr...

22 Helmi 201747min

131: Running 4000+ People Events & Building a Fast Growth Media Company with Michael Stelzner of Social Media Examiner

131: Running 4000+ People Events & Building a Fast Growth Media Company with Michael Stelzner of Social Media Examiner

After being unceremoniously tossed out of the corporate world 20 years ago, Michael Stelzner took a chance and turned toward entrepreneurship. In the years that followed, Stelzner began building a rep...

15 Helmi 201754min

130: How to Start a Social Enterprise with Scott Harrison of charity: water

130: How to Start a Social Enterprise with Scott Harrison of charity: water

For the past 10 years, Scott Harrison has made charity his business, and he's managed to raise $250 million and bring clean drinking water in people in more than 24 countries since he began his nonpro...

8 Helmi 201736min

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