Re-Inventing Retail: Conversational Interfaces

Re-Inventing Retail: Conversational Interfaces

In this month’s podcast we discuss the effect of Conversational Interfaces on the customer journey and operations, based on insights from the report on the same theme, published by the Capgemini Research Institute. Sophia Ambrono, our host this month discusses the benefits, challenges and the future of conversational interfaces with Andrew Smith, from our Customer Engagement team and Nick Graham, from the Retail Supply Chain Team for his perspective on retail operations.

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La próxima revolución tecnológica

La próxima revolución tecnológica

Repasamos los principales cambios que vivirán los diferentes sectores empresariales a raíz de su transformación digital y las tecnologías que lo harán posible. Tocamos, además, temas como las consecue...

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The D&I podcast series #1 - featuring Hans van Waayenburg

The D&I podcast series #1 - featuring Hans van Waayenburg

Having spent 40 years of his career at Capgemini, Hans van Waayenburg, former global Sogeti CEO and Managing Director of Capgemini Netherlands, talks about Diversity and Inclusion and its evolution in...

1 Syys 202123min

[Capgemini TALKS] CIAB 2021 e o momento do setor financeiro brasileiro | Episódio 02 | CX & Inovação

[Capgemini TALKS] CIAB 2021 e o momento do setor financeiro brasileiro | Episódio 02 | CX & Inovação

"Quer saber tudo o que aconteceu no CIAB 2021? Convidamos você para ouvir o Podcast da Capgemini: ""CIAB 2021 e o momento do setor financeiro brasileiro" Dividido em duas partes, o Podcast é um grand...

29 Heinä 202132min

[Capgemini TALKS] CIAB 2021 e o momento do setor financeiro brasileiro | Episódio 01 | Open Finance

[Capgemini TALKS] CIAB 2021 e o momento do setor financeiro brasileiro | Episódio 01 | Open Finance

"Quer saber tudo o que aconteceu no CIAB 2021? Convidamos você para ouvir o Podcast da Capgemini: ""CIAB 2021 e o momento do setor financeiro brasileiro" Dividido em duas partes, o Podcast é um grand...

29 Heinä 202138min

Podcast on industry-academia collaboration towards creating a sustainable future | Part-1

Podcast on industry-academia collaboration towards creating a sustainable future | Part-1

Capgemini India forms an alliance with IIT Dhanbad which aims to instil an innovative mind-set in students through industry exposure, and by providing them with deep technical expertise to make them f...

3 Kesä 202125min

Mastering IT Separation

Mastering IT Separation

De-merger projects that split up a firm to increase market visibility or operational flexibility must consider corporate restructuring. IT redesign has proven to support corporate restructuring activi...

11 Touko 202113min

How To Best Implement Your IT Integration Strategy?

How To Best Implement Your IT Integration Strategy?

IT integration is not an ordinary program management role but requires specific expertise. This is about both understanding the potential of the merger and understanding the options you have within IT...

11 Touko 202120min

The Importance of IT Due Diligence

The Importance of IT Due Diligence

IT integration is not an ordinary program management role but requires specific expertise. This is about both understanding the potential of the merger and understanding the options you have within IT...

28 Huhti 202118min

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