#33 - Meet KATE: AI HR for Small Tourism Businesses

#33 - Meet KATE: AI HR for Small Tourism Businesses

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Small tourism businesses need HR support but don't have time for it. Greg Klassen and Stavros Karlos built a solution.


KATE is a free AI HR assistant trained on 80+ trusted sources of Alberta employment standards, labor policies, and tourism-specific resources. Instead of watching hundreds of hours of training videos or reading thousands of pages of documentation, operators can now ask questions and get vetted answers instantly.


In this episode, we discuss how KATE was built, why small language models matter for tourism, and how this approach could be replicated across the industry. Greg and Stavros explain the labor challenges facing tourism (closed hotel floors, restaurants unable to open for all meals) and how better HR practices directly impact profitability.


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This podcast was recorded using Riverside.FM – the platform we trust for studio-quality remote recordings. With local tracks, HD video, and easy guest access, Riverside makes it simple to create pro-level podcasts from anywhere.


Want to launch your own? Try Riverside ⁠here⁠.

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#41 - AI Maturity vs. Digital Authority: The Two Journeys

#41 - AI Maturity vs. Digital Authority: The Two Journeys

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7 Touko 46min

#40 - AI Data Governance: What Tourism Operators Must Know

#40 - AI Data Governance: What Tourism Operators Must Know

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19 Maalis 30min

#39 - AI Readiness for DMOs: Where to Start with Your Team - AI Marketing Workflow Series Part 3

#39 - AI Readiness for DMOs: Where to Start with Your Team - AI Marketing Workflow Series Part 3

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5 Maalis 43min

#38 - From Chat to Delegation: AI Adoption's Next Phase

#38 - From Chat to Delegation: AI Adoption's Next Phase

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19 Helmi 43min

#37 - Claude's 23,000-Word AI Constitution: What Tourism Needs to Know

#37 - Claude's 23,000-Word AI Constitution: What Tourism Needs to Know

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12 Helmi 1h 3min

#36 - What Climbing Kilimanjaro Taught Me About Hospitality

#36 - What Climbing Kilimanjaro Taught Me About Hospitality

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5 Helmi 46min

#35 - AI Team Integration: Security, Training & Quick Wins - AI Marketing Workflow Series Part 2

#35 - AI Team Integration: Security, Training & Quick Wins - AI Marketing Workflow Series Part 2

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22 Tammi 25min

#34 - DMO AI Adoption: From Personal Use to Team Strategy - AI Marketing Workflow Series Part 1

#34 - DMO AI Adoption: From Personal Use to Team Strategy - AI Marketing Workflow Series Part 1

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15 Tammi 40min