Beyond Barriers: Building Belonging at Hotels | Alejandro Boucabeille
What do you get when you run a 200-year-old historic hotel in Vienna with 80+ employees representing 26 different nationalities and speaking over 20 languages? You get a beautiful human experiment—and...
20 Kesä 49min
Is Emotional Intelligence Hospitality's most important skill?
Why is the hospitality industry facing a massive talent exodus? Hint: It’s not just about the long hours or the mediocre pay. It’s a systemic failure of emotional leadership. For decades, the hospital...
14 Kesä 40min
Why Hotels Keep Failing at Staff Training (And How to Fix It) with Sarah Brooks
Most hotels keep failing at staff training — but what if the solution is simpler than you think? Sarah Brooks, a top 101 global HR mind, reveals how genuine communication and a focus on core skills ca...
9 Touko 1h 4min
Hotel Staff Training: Turning Operational Intelligence into ROI with Julia Krebs
What if I told you that your housekeepers are your best source of insight? In our latest episode, we discuss the invaluable role of housekeepers in understanding guest needs and preferences. Host...
15 Huhti 45min
Websites for Humans vs. Agents: The Future of Independent Hotel Distribution
Are you still selling four walls and a bed? If so, you’re already behind. In this episode of the Schulering HUB Talking Hospitality Podcast, we sit down with Pedro Colaco, CEO of Guestcentric, to d...
28 Maalis 42min
Stop Managing Rooms: The Evolution of Total Revenue Management with Alexey Kovrigin.
Is your hotel still living in the past? In this episode of the Schulering HUB Talking Hospitality Podcast, host Mauricio sits down with Alexey Kovrigin, a veteran who built the in-house revenue optimi...
25 Maalis 30min
Beyond the Booking Engine: How AI Agents Will Sell Your Hotel in 2027
The Death of Chatbots & The Rise of Agentic Hospitality Is the hotel website officially dead? In this episode of the Schulering Hub Talking Hospitality Podcast, host Mauricio Schuler sits down with tw...
14 Maalis 45min
The "Silent Killer" of Independent Hotels (And How Training Stops It)
Is your training budget the first line item you cut when times get tough? In this episode, we reveal why that decision might be costing you nearly $626,500 a year in hidden turnover costs. Join us f...
17 Tammi 11min
