La Saga del Sillón y la PROFECO Parte II - The Saga of the Couch and PROFECO, Part II

La Saga del Sillón y la PROFECO Parte II - The Saga of the Couch and PROFECO, Part II

In this episode, we conclude our real-life battle with Sam’s Club after buying a couch that arrived incomplete and went unresolved for months. We share how filing a complaint through PROFECO and ConciliaNet led not only to a full refund, but also to the legally required 20% compensation—despite resistance and delays from the company. If you live in, travel to, or shop in Mexico, this episode shows you that you do have rights as a consumer and that PROFECO is a powerful tool when a business re...

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