HR's New Mandate: Redesign Work for the AI Era

HR's New Mandate: Redesign Work for the AI Era

Although AI is everywhere, most initiatives aren't moving the needle on growth or cost. That's why HR leaders have a new mandate — stop focusing only on the workforce and start redesigning the work itself.

In a preview of their Opening Keynote from Gartner HR Symposium/Xpo, Gartner experts Harsh Kundulli and Katie Sutherland reveal how HR can lead the way in three major shifts in work: augment to make existing work better; reengineer to redesign workflows and functions; and invent to create new AI-based ways of working.

Discover how to:

  • Rethink work to drive growth and cost optimization
  • Understand the three types of work change: augment, reengineer, invent
  • Turn employees into AI value creators with guided adoption
  • Build strong CHRO–CIO partnerships to unlock AI's potential
  • Equip leaders to lead through AI transformation with practical tools

Dig deeper:

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Stop Chasing Every AI Breakthrough (What CIOs Should Do Instead)

Stop Chasing Every AI Breakthrough (What CIOs Should Do Instead)

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The Executive's Guide to Shaping Your Brand and Reputation

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Strong execution might earn results, but it doesn't automatically build influence. In this episode of ThinkCast, Gartner Vice President Analyst Rob O'Donohue explains why CIOs can no longer afford to ...

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AI Ethics Explained: Preparing for the Human-AI Future

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AI adoption is accelerating. But are organizations moving just as fast on AI ethics? In this episode of ThinkCast, Gartner Senior Principal Analyst Shanna Grafeld explores why AI ethics has become a b...

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The Autonomous Era Is Here: What Supply Chain Leaders Need to Do Next

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The autonomous business era is no longer a future-state vision. It's already reshaping how supply chains operate. In this episode of Gartner ThinkCast, you'll hear from Gartner Senior Director Analyst...

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Data and Analytics 2030: The Future AI-Native Enterprise

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By 2030, AI models may be everywhere. Competitive advantage won't be. In this episode of Gartner ThinkCast, Distinguished Vice President Analyst and Chief of Research Rita Sallam explores what will se...

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Start With AI Literacy: Why Most Leaders Are Missing the Point

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AI isn't failing. AI literacy is. Nearly half of CEOs say their AI investments are breaking even at best. In this episode of ThinkCast, Gartner Distinguished Vice President Analyst Mandi Bishop explai...

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AI Needs People: Why CIOs Are Rethinking the Productivity Play

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Many companies cut talent in pursuit of AI value. Now they're discovering what was lost in the process. In this episode, we explore a shift taking place in organizations' AI journeys: after an initial...

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How Executives Actually Talk About AI

How Executives Actually Talk About AI

In this episode of Gartner ThinkCast, we explore how executive conversations about AI are rapidly evolving — and why focusing on ROI alone is no longer enough. Drawing from his standout session from G...

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