Dr. John Licato on the Trust Problem in AI
In this episode of Leap to Scale, Justin Davis and Greg Ross-Munro sit down with Dr. John Licato, CEO of SquarePak and Associate Professor at the University of South Florida, to explore one of AI’s bi...
19 Touko 41min
Prototype Like You Mean It, Part 2
In part two of this prototyping series, Justin Davis and Greg Ross-Munro focus on what happens after you build the prototype: getting meaningful feedback, iterating with intention, and knowing when so...
7 Touko 28min
Prototype Like You Mean It, Part 1
In this episode, Justin Davis and Greg Ross-Munro break down why prototyping is one of the most important steps in building software-driven products or improving service business operations. They expl...
28 Huhti 26min
Tech Stack Triage: Choose Languages Without Losing Your Mind
Choosing a tech stack can feel like walking into a storm of buzzwords: languages, frameworks, and “best practices” that change every year. Justin and Greg break down a practical way for service-busine...
10 Maalis 40min
Faster Wins: How Service Businesses Can Scale with Tech
Greg and Justin dive into why speed, not size, determines success in service industries. From automating field operations and digitizing workflows to cutting billing cycles and error rates, they show ...
3 Maalis 31min
Productize What You Already Do
Professional services firms are trapped in the hours-for-dollars model, but they do not have to be. In this episode, Greg and Justin break down how to increase margins by productizing the work you alr...
23 Helmi 33min
KPIs That Actually Matter (and the Ones to Ignore)
Greg and Justin break down the handful of metrics that really move a service business: proposal-to-close time, win rate, conversion from site visit to “get a quote,” jobs-per-day, and collections cycl...
12 Tammi 33min
