CRM: Love Thy Customer NOT Software!

A CIO's ability to deliver on business demands is only as good as its people. But what if they start quitting or demanding unaffordable wages, as they are doing now during the Great Attrition? How are...

26 Huhti 20221h 1min

The answer to the question, "Would you recommend our company to your friends?" depends on whether your customers feel cared for and have a remarkable experience, not just satisfactory, and can see how...

11 Huhti 202252min

With increasing demand on IT to support business growth and sustainability, lack of leadership support, skill gaps, work overload, and budget are among the top reported challenges. And, the demand cur...

6 Huhti 202248min

Today's CEO wants to drive growth through digital innovations that have practical applications and are relevant to market conditions and customer preferences—driving significant positive ROI. So what ...

18 Maalis 202255min

There is no one-size-fits-all approach when it comes to organizational culture. Some companies have found success in digital transformation by adapting their traditional and long-established cultures....

28 Helmi 202253min

How well is your business unlocking data-driven capabilities, enterprise-wide analytics, and using it to scale across multiple dimensions? While you may have already started implementing targeted adva...

11 Helmi 202251min

What is on the CIO agenda for 2022 that will help enable and shape business aspirations for the best outcome? Coming out of pandemic, as we enter the new year, how are the CIOs planning to align their...

19 Tammi 202239min

Leaders recognize the need for employees to learn new skills to stay relevant and profitable in the future. But the inability to maintain an inventory of current skills, identify required and critical...

11 Tammi 202247min