Leveraging ITSM Beyond IT

Leveraging ITSM Beyond IT

IT Services Management (ITSM) started as a set of best practices to deliver better IT. However, the execution touches almost every area of business. Isn't it time that we exploit ITSM's potential beyond IT?

Guest 1: David Cannon, President, itSMF USA Board. Co-author, Service Operation book for ITIL v3. ITSM Practice Principal, HP

Guest Bio: https://www.ciotalknetwork.com/contributor/david-cannon/

Guest 2: John Foley, Director — IT Governance, Alcatel-Lucent

Guest Bio: https://www.ciotalknetwork.com/contributor/john-foley/

More on this Episode: https://www.ciotalknetwork.com/leveraging-itsm-beyond-it/

More on Leadership: https://www.ciotalknetwork.com/topics/leadership/

Visit CIO Talk Network Website: https://www.ciotalknetwork.com/

Subscribe to our Newsletter: https://www.ciotalknetwork.com/subscribe/

Nominate Guests or Sponsor: https://www.ciotalknetwork.com/contact/

Jaksot(842)

Turning Weak Signals into Strong Competitive Advantage

Turning Weak Signals into Strong Competitive Advantage

An emerging trend may be missed or shunned as speculation when it emanates weak signals or looks like an anomaly. But, waiting for it to become a conspicuous trend could cost you the race with your pr...

31 Elo 202152min

Funding IT when Digital is the Default

Funding IT when Digital is the Default

With management looking to find ways to optimize operating costs leveraging digitalization while expecting clear and positive ROI from such technology investments, where should an organization invest ...

26 Elo 202155min

Assembling business and IT capabilities like a LEGO® puzzle

Assembling business and IT capabilities like a LEGO® puzzle

What if you could assemble your organization like LEGO® puzzles, where each product or service as a business block could be coupled with a compatible IT block. And do it in a way where you could build...

10 Elo 202149min

Are you a Daring Leader?

Are you a Daring Leader?

In light of recent global disruption, you are asked to step up, leaving your comfort zone. How well have you adapted to adversity without any judgment or avoidance? With the spotlight on you to delive...

28 Heinä 202153min

Road to Relevant, Profitable, and Future-ready Pharma

Road to Relevant, Profitable, and Future-ready Pharma

The pharma companies are juggling multiple priorities like improving R&D, establishing a presence in global markets, and investing in digital transformation initiatives to move beyond the pill, find n...

26 Heinä 202149min

Building Future Leaders for Hybrid Work Environment

Building Future Leaders for Hybrid Work Environment

A hybrid work environment is here to stay. How did you motivate and engage people and lead a team you can't see face-to-face all the time? How did you ensure effective communication, collaboration, tr...

21 Heinä 202152min

Building an Elastic, People-Centric Business, Focused on Now

Building an Elastic, People-Centric Business, Focused on Now

Your business needs to be resilient that bounces back from disruptions and adversity. You also want to make sure that you are relevant now since the future is uncertain. Should you focus on automation...

12 Heinä 202152min

Enabling an Environmentally and Socially Conscious Enterprise

Enabling an Environmentally and Socially Conscious Enterprise

Is your organization ensuring data security and privacy sufficiently and practicing race and gender diversity and inclusion effectively? Are your business practices ethical and transparent? Is worker ...

25 Kesä 202150min

Suosittua kategoriassa Liike-elämä ja talous

sijotuskasti
psykopodiaa-podcast
mimmit-sijoittaa
rss-rahapodi
rss-lahtijat
rss-draivi
oppimisen-psykologia
rss-porssipuhetta
rss-rahamania
rahapuhetta
taloudellinen-mielenrauha
rss-neuvottelija-sami-miettinen
rss-bisnesta-bebeja
rss-paatos-podcast-suomen-kovimmat-paatoksentekijat-2
rss-seuraava-potilas
rss-inderes
rss-40-ajatusta-aanesta
kasvun-kipuja
rss-h-asselmoilanen
rss-porssipodi