Leveraging ITSM Beyond IT

Good leaders today are expected to drive business agility through cooperation, collaboration, and adaptability of its team and ecosystem partners. Such leaders are also supposed to demonstrate flexibi...

22 Touko 201953min

For IT leaders, saying Yes to ever increasing business demands makes their workload unmanageable and saying No earns them a bad name. Is there a way out? What strategies for work acceptance, prioritiz...

20 Touko 201953min

When tackling future readiness, organizations mostly focus on reimagining their customer offerings and experience. But what about strengthening the enterprise core business systems? How are Business a...

2 Touko 201927min

Making Digital Transformation effective and holistic requires that we optimize core business systems and processes including contract management. Beyond digitizing paper contracts, what are organizati...

2 Touko 201954min

Implementing effective segmentation for security with relatively flat enterprise networks is a hard and tedious task involving multiple teams and application downtime. The result: business critical ap...

23 Huhti 201925min

Driving a robust data analytics engine in an enterprise is not much different than a team sport. Business, data, and IT constituents need to develop mutual trust, bring forth ideas and challenge norms...

18 Huhti 201953min

Increasingly, businesses are relying upon their service operation to position the entire organization for sustainable growth and profitability well into the future. But, no two companies are identical...

9 Huhti 201918min

Centennials, the first truly digital-native generation, has started entering the workforce. This generation is characterized as sharp, argumentative, with short attention span, is easily demotivated, ...

5 Huhti 201948min