Leveraging ITSM Beyond IT

You may be required to have one-on-one difficult conversation with an under performing employee or even set expectations with an unreasonable boss who is creating impediments, jeopardizing organizatio...

24 Kesä 201555min

John Maxwell said "A leader is one who knows the way, goes the way, and shows the way". That's great in terms of getting the work done, but what about the emotional experience for those who follow? Wh...

10 Kesä 201556min

While the ability to differentiate friends from enemies is a fundamental human trait, stereotyping, prejudices, and hidden biases lead to lost individual and organizational effectiveness and productiv...

27 Touko 201555min

Brand loyalty has always been key in business. The question of how to keep customers coming back has been around for as long as the business has. In retail, loyalty is king, and the fight to have your...

20 Touko 201557min

Does your passion and purpose align? In short, are you doing what you love? Some people gain remarkable skills and talents but don't feel successful. Do you, even after climbing up corporate ladder (w...

13 Touko 201557min

Health 3.0 promises improved access to health related information, facilitate patient self-management and preventive care as well as enhanced health professional expertise. If implemented well, it can...

6 Touko 201551min

Vision is the lifeblood of an organization. Having a strong vision keeps an organization moving forward and provides meaning to what each individual does every day. It helps motivate employees to deal...

29 Huhti 201555min

Our next generation of talent is technologically savvy, likes informality, embraces diversity, learns quickly, yet needs supervision. Their learned behavior and attitude patterns are relatively differ...

22 Huhti 201555min