Enabling Omni Channel Retail Innovation

Enabling Omni Channel Retail Innovation

The retail industry has been aggressive in their e-commerce efforts and reaching customers on multiple touch points, both online and in the brick and mortar locations. But as consumers increasingly demand the ability to use all channels, be it in-store with a customer service rep, online, through mobile, on TV or in a catalog, retail can use omni-channel strategies to realize the full potential of digital both online and off. Where are we in enabling this seamless experience such that retailers can achieve this transformation? What innovative steps have been taken thus far, and what results have we seen that would justify an ongoing investment?

Guest: Adam Silverman, Principal Analyst, Forrester(Omni-Channel)

Guest Bio: https://www.ciotalknetwork.com/contributor/adam-silverman/

More on this Episode: https://www.ciotalknetwork.com/enabling-omni-channel-retail-innovation/

More on Retail: https://www.ciotalknetwork.com/topics/retail/

More on Innovation: https://www.ciotalknetwork.com/topics/innovation/

Visit CIO Talk Network Website: https://www.ciotalknetwork.com/

Subscribe to our Newsletter: https://www.ciotalknetwork.com/subscribe/

Nominate Guests or Sponsor: https://www.ciotalknetwork.com/contact/

Jaksot(842)

Ensuring Digital and Virtual Healthcare Security

Ensuring Digital and Virtual Healthcare Security

Digital health initiatives pose significant security risks, and telehealth introduced during the Covid-19 pandemic further compounds the issue. But, how centralized and well-integrated are their syste...

6 Loka 202232min

How is Otis Moving and Serving People leveraging Digital: An Innovation Journey

How is Otis Moving and Serving People leveraging Digital: An Innovation Journey

Whether rushing to attend an important meeting, catch your flight, attend a session at a busy convention, or be served in-room at a hotel after a long day, we rely on elevators and escalators to work ...

27 Syys 202228min

EmblemHealth + ACPNY: A Healthcare Payvider (Payer + Provider) Patient Empowerment Journey

EmblemHealth + ACPNY: A Healthcare Payvider (Payer + Provider) Patient Empowerment Journey

AdvantageCare Physicians (ACPNY), now a part of EmblemHealth Family of Companies, forming a payvider (payer + provider) entity, has been focused on practicing community health across the New York City...

21 Syys 202255min

Converging User and Platform Centric Agendas: A Case Study

Converging User and Platform Centric Agendas: A Case Study

The University of Arizona, wanting to deliver a consumer-grade, integrated, digital experience for its students, blended user-centered design and business architecture methodologies to uncover student...

19 Syys 202259min

Modernizing Data Management

Modernizing Data Management

Organizations are experiencing significant data sprawl. It is getting complex to get accurate insights timely from the data one has in hand, or it is lying there unused. What are the gaps in our data ...

30 Elo 202256min

Will Zero Trust adoption remain a pipe dream?

Will Zero Trust adoption remain a pipe dream?

While the zero-trust security model may offer excellent defense against emerging, unrecognized, and unpredictable threats, a piecemeal implementation approach, significant commitment for ongoing admin...

26 Elo 202258min

How are City and County Governments Minimizing Risk to Build Trust?

How are City and County Governments Minimizing Risk to Build Trust?

Security breaches have increased in frequency and severity, with high-profile cases appearing almost weekly. In addition, third-party relationships, including contractors, cloud services, and other ou...

5 Elo 202253min

Achieving a Healthy Team Dynamics for Optimal Results

Achieving a Healthy Team Dynamics for Optimal Results

As a leader, imagine you have to choose between two types of teams to help realize your vision. Team A comprises different personalities with a shared identity where everyone is inspired and driven, i...

21 Heinä 202237min

Suosittua kategoriassa Liike-elämä ja talous

sijotuskasti
mimmit-sijoittaa
psykopodiaa-podcast
rss-rahapodi
pomojen-suusta
ostan-asuntoja-podcast
rss-rahamania
rahapuhetta
rss-myyntikoulu
rss-draivi
herrasmieshakkerit
juristipodi
salkunrakentaja-podi
sijoitusovi-podcast
rss-h-asselmoilanen
rss-lahtijat
rss-startup-ministerio
rss-seuraava-potilas
rss-set-for-life-sijoita-ja-vaurastu
rss-viisas-raha-podi