Where's the "Wow" in Hospitality?

Where's the "Wow" in Hospitality?

The goal of any successful hotel, casino or theme park shouldn't just be to provide their guests with a good time but to truly wow them, helping to improve guest loyalty and anticipate services before the guests know what they even need. The insights attained from Big Data and the visions behind the Internet of Things have the potential to provide visitors with an entirely personalized experience that unifies all components of their stay. So how do you go beyond mobile apps and build a travel, recreational experience that integrates all parts of the value chain and keeps guests coming back for more?

Guest 1: Michael Israel, Senior Vice President and CIO, Six Flags

Guest Bio: https://www.ciotalknetwork.com/contributor/michael-israel/

Guest 2: Morgan Geddie, Associate Dean, Department Chair and Professor, Recreation, Hospitality and Parks Management Department, California State University Chico

Guest Bio: https://www.ciotalknetwork.com/contributor/morgan-geddie/

More on this Episode: https://www.ciotalknetwork.com/wheres-the-wow-in-hospitality/

More on IoT: https://www.ciotalknetwork.com/topics/iot/

More on Big Data: https://www.ciotalknetwork.com/Topics/big-data/

Visit CIO Talk Network Website: https://www.ciotalknetwork.com/

Subscribe to our Newsletter: https://www.ciotalknetwork.com/subscribe/

Nominate Guests or Sponsor: https://www.ciotalknetwork.com/contact/

Tämä jakso on lisätty Podme-palveluun avoimen RSS-syötteen kautta eikä se ole Podmen omaa tuotantoa. Siksi jakso saattaa sisältää mainontaa.

Jaksot(844)

The Future of Leadership: Is Traditional Hierarchy Holding Us Back?

The Future of Leadership: Is Traditional Hierarchy Holding Us Back?

Is traditional hierarchy slowing organizations down in the AI era? In this CIO Talk Network conversation, Sanjog Aul is joined by Alexandre Kozlov of ABB, Andrea Heekelaar of Renault Dacia Brand, and ...

20 Huhti 57min

Agentic AI in the Wild: Accountability, Risk, and Leadership

Agentic AI in the Wild: Accountability, Risk, and Leadership

As AI agents move from experimentation to execution, enterprises are realizing that speed and efficiency are no longer the hardest problems to solve. Accountability is. In this CIO Talk Network conver...

2 Helmi 42min

The CIO as the Conscience of AI

The CIO as the Conscience of AI

Organizations want the speed that AI promises, but they also need judgment. In this episode, Earl Newsome, CIO at Cummins, and Viren Shah, Chief Digital and Information Officer at AGCO, join Sanjog Au...

1 Joulu 202546min

Bridging the AI Readiness Gap I CIO Talk Network

Bridging the AI Readiness Gap I CIO Talk Network

Organizations are investing heavily in AI training and upskilling programs. Yet many still find that true capability is uneven. AI readiness is not just a list of tools or skills. It is the habit of t...

5 Marras 202543min

Reimagining the IT Team: People, Culture, Leadership | CIO Talk Network

Reimagining the IT Team: People, Culture, Leadership | CIO Talk Network

The IT function is evolving fast. It's no longer just about maintaining systems but about shaping culture, driving innovation, and aligning technology with business goals. In this episode of CIO Talk ...

23 Loka 202545min

How Risk Aware Leaders Build Lasts?

How Risk Aware Leaders Build Lasts?

In an era of black swan events, economic volatility, and rapid technological change, leaders must balance growth with governance to build organizations that endure. In this episode of CIO Talk Network...

15 Elo 202554min

Stitching Seamless Digital Journeys in a Minefield of Threats

Stitching Seamless Digital Journeys in a Minefield of Threats

The surge in digital transformation initiatives has brought forth many cybersecurity challenges. Businesses are under pressure to offer seamless digital experiences, which often means integrating mult...

18 Heinä 202531min

Low-Code AI Apps- Enabling Innovation, Ensuring Control

Low-Code AI Apps- Enabling Innovation, Ensuring Control

Low-code systems democratize artificial intelligence tools, allowing nontechnical staff members to produce data-driven apps independently. This movement creates questions about governance, security, a...

16 Heinä 202540min

Suosittua kategoriassa Liike-elämä ja talous

sijotuskasti
mimmit-sijoittaa
rss-rahapodi
psykopodiaa-podcast
rss-oivalluksia-rahasta-elamasta
asuntoasiaa-paivakirjat
oppimisen-psykologia
rss-ainin-sekatoimisto
rss-set-for-life-sijoita-ja-vaurastu
pomojen-suusta
rss-pariisilaiset
rss-kaupan-tila
hyva-paha-johtaminen
vapauta-supervoimasi-podcast
rss-startup-ministerio
rss-markkinointitrippi
rss-bisneksen-pehmea-puoli
rss-levosta-kasin-yrittajyys
rss-lentopaivakirjat
rss-viisas-raha-podi