When Staff Go Over Your Head: What It Really Means (and How Great Leaders Respond) - Ep. 55

When Staff Go Over Your Head: What It Really Means (and How Great Leaders Respond) - Ep. 55

When a staff member goes straight to HR, the union, or higher leadership—without coming to you first—it can feel personal, destabilizing, and deeply discouraging. In this episode, I unpack why staff bypass their leaders, why it’s rarely about disrespect or distrust, and what research on procedural justice reveals about safety, predictability, and escalation in complex healthcare systems. You’ll learn how to respond without defensiveness, how to reduce future bypassing without control or punishment, and how to become the kind of leader people trust as their first stop—even when the conversation is hard. If you’ve ever felt blindsided by an escalation or wondered what it says about your leadership, this episode will give you clarity, language, and a more grounded way forward.

Website: maraergaszabari.com

Take the quiz to help you move forward with more clarity and confidence in your leadership: healthcareleaderquiz.com

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Jaksot(90)

Do You Need Charisma to Be a Great Leader? – Ep. 90

Do You Need Charisma to Be a Great Leader? – Ep. 90

Do you need charisma to be a great leader—or is charisma something we’ve misunderstood altogether? In this episode, I’m looking at what charismatic leadership actually is, whether it really makes lead...

6 Loka 14min

The Real Reason You Never Feel Fully Successful At Work – Ep. 89

The Real Reason You Never Feel Fully Successful At Work – Ep. 89

What if the reason you never feel fully successful as a healthcare leader isn’t because you haven’t accomplished enough—but because you keep moving the finish line? In this episode, we’re talking abou...

29 Syys 13min

Your Boss & Physician Partner Can Make Or Break Your Leadership – Ep. 88

Your Boss & Physician Partner Can Make Or Break Your Leadership – Ep. 88

Your relationship with your physician dyad partner, your boss, or another key leader can make your job dramatically easier—or make everything harder. In this episode, I’m talking about the relationshi...

22 Syys 13min

Why You Overreact In Certain Meetings & What Your Younger Self Has To Do With It– Ep. 87

Why You Overreact In Certain Meetings & What Your Younger Self Has To Do With It– Ep. 87

Ever walk out of a meeting thinking, “Why did that hit me so hard?” Maybe your boss questioned your idea, someone’s tone felt off, or you were left out of something—and suddenly it felt much bigger th...

15 Syys 13min

Drowning In Work? 4 Proven Ways To Keep Overwhelm At Bay – Ep. 86

Drowning In Work? 4 Proven Ways To Keep Overwhelm At Bay – Ep. 86

Drowning in work? When everything feels urgent and there’s more coming at you than you can possibly keep up with, it’s easy to slip into overwhelm. And once you’re there, it can become even harder to ...

8 Syys 15min

Crisis? Strike? Accreditation Survey? Bring on the Fun! Ep. 85

Crisis? Strike? Accreditation Survey? Bring on the Fun! Ep. 85

Crisis? Strike? Accreditation survey? Fun may be the last thing on your mind—but it might be exactly what your team needs. When work gets hard, healthcare teams tend to get more serious, more task-foc...

1 Syys 13min

Thrown Under the Bus? It’s Your Time to Rise – Ep. 84

Thrown Under the Bus? It’s Your Time to Rise – Ep. 84

When someone questions your credibility in front of everyone, what you do next matters. Being thrown under the bus at work can trigger an almost irresistible urge to set the record straight. But these...

25 Elo 13min

You Can’t Self-Care Your Way Out Of An Unhealthy Workplace – Ep 83

You Can’t Self-Care Your Way Out Of An Unhealthy Workplace – Ep 83

Meditate. Exercise. Set boundaries. Get enough sleep. All good advice—but what happens when the real problem isn’t your ability to handle the stress, but the conditions creating it? In this episode, I...

18 Elo 12min

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