Unlocking the Potential of Quality of Hire: Why Smart Hiring Moves the Business with Crosschq

This series was recorded live at HR Tech 2025 inside the HR Executive studios on the expo floor in partnership with the WRKdefined Podcast Network. Make sure you’re subscribed to the full series and visit HRExecutive.com for the news, analysis, and insights shaping the future of work. Most companies still obsess over sourcing, funnels, and time-to-fill, then go quiet the moment someone starts Day 1. That’s the blind spot. Quality of hire is the metric that actually tells you if the business is getting stronger or weaker, and most companies don’t measure it with any real discipline. They talk about it. They don’t track it. The top companies that hire well generated more than $800 billion in additional revenue compared to the ones who don’t. That’s not an HR metric. That’s a financial engine. When companies get serious about post-hire performance, retention, and growth, everything moves. When they don’t, they burn money and churn talent. Quality of hire works when someone owns it. TA influences it, but leadership is accountable for it. If better hiring drives revenue, leaders need to treat every hire like a strategic decision, not an administrative transaction. Companies that tighten this up win. Companies that don’t keep wondering why growth feels stuck. What We Cover Why quality of hire is the single most important hiring metric How most orgs track the wrong data and ignore the right signals What revenue impact looks like when hiring quality improves How leadership—not TA—should own the outcome What 4M data points across the Fortune 500 reveal Why post-hire data solves the retention problem before it starts Key Takeaways Quality of hire is the real performance predictor, not pipeline metrics Companies that track retention, growth, and achievement outperform A move from average to above average hiring quality can create a 2 percent revenue bump Senior leadership must be accountable for hiring outcomes Post-hire insights should drive how companies hire going forward Timestamps 0:00 Quality of hire as the real lever 3:40 Why most orgs talk about it but don’t measure it 7:10 The financial lift behind better hiring decisions 10:55 What the data says about retention and advancement 14:22 Who actually owns hiring quality 18:05 Why post-hire data changes everything 21:30 How to build a culture that measures and improves quality Guests Michael Fitzsimmons, CEO, Crosschq LinkedIn: https://www.linkedin.com/in/michael-fitzsimmons-a3698/ Dr. Steven Hunt, Workforce & Talent Expert LinkedIn: https://www.linkedin.com/in/steventhunt/ Host: Bob Pulver, Host Elevate Your AIQ