The One With Carla Geisser and Crisis Engineering
Google SRE Prodcast11 Helmi

The One With Carla Geisser and Crisis Engineering

Join us for a discussion with Carla Geisser of Layer Aleph, a company focused on "crisis engineering". Carla distinguishes a crisis from a standard incident by noting that a crisis is novel and lacks a playbook. She outlines five criteria for a true crisis: fundamental surprise, broken critical functions, high visibility, a rigid deadline (unlike internal tech deadlines), and perception breakdown. Crises often arise in organizations that struggle to admit computers control core decisions, leading to complex, glued-together systems. Carla emphasizes that SRE-adjacent skills are essential for connecting the dots and exposing the full system. The key takeaway for SREs is to recognize when a true crisis is happening, as leadership will only be willing to "break rules" and enable substantive change once three of these criteria are met.1

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Life of An SRE Episode 1: Tom Cranitch and Megan Yin

Life of An SRE Episode 1: Tom Cranitch and Megan Yin

How does one become an SRE? And what's the career like? In this episode, Tom and Megan discuss their path to SRE.

12 Syys 202327min

Creating the SRE Prodcast with John Reese (JTR)

Creating the SRE Prodcast with John Reese (JTR)

Host MP English and former Google SRE John Reese (JTR) chat about the creation of the Prodcast. Visit https://sre.google/prodcast for transcripts and links to further reading. View transcript

7 Kesä 202210min

Postmortems with Ayelet Sachto

Postmortems with Ayelet Sachto

Ayelet Sachto offers advice on creating an actionable, transparent, and blameless postmortem culture. Visit https://sre.google/prodcast for transcripts and links to further reading. View transcript

31 Touko 202228min

Incident Management with Adrienne Walcer

Incident Management with Adrienne Walcer

Adrienne Walcer discusses how to approach and organize incident management efforts throughout the production lifecycle. Visit https://sre.google/prodcast for transcripts and links to further reading. ...

24 Touko 202239min

On-Call Rotations with Andrew Widdowson (APW)

On-Call Rotations with Andrew Widdowson (APW)

Andrew Widdowson (APW) shares strategies for successful on-call rotations. Visit https://sre.google/prodcast for transcripts and links to further reading. View transcript

17 Touko 202243min

Automation with Pierre Palatin

Automation with Pierre Palatin

Pierre Palatin dives into different automation strategies, how to build confidence in your system, and why designing the UI may be your biggest challenge. Visit https://sre.google/prodcast for transcr...

10 Touko 20221h

Client-Transparent Migrations with Pavan Adharapurapu

Client-Transparent Migrations with Pavan Adharapurapu

Pavan Adharapurapu details how to approach large-scale migrations while optimizing for user experience. Visit https://sre.google/prodcast for transcripts and links to further reading. View transcript

3 Touko 202240min

Rethinking SLOs with Narayan Desai

Rethinking SLOs with Narayan Desai

Narayan Desai explains why SLOs can be problematic and proposes alternative methods for monitoring complex, large-scale systems. Visit https://sre.google/prodcast for transcripts and links to further ...

26 Huhti 202225min