Episode 60: Why banks should be learning about AI, not doing AI

Episode 60: Why banks should be learning about AI, not doing AI

In this episode I'm tackling the critical need for banks to focus on learning about AI rather than rushing into Proof-of-Concepts and implementations.

I take a look at the macro current state of AI in financial institutions, highlighting that while there are some outliers, the majority are not actively utilising AI technologies in any compelling manner beyond "a bit of Microsoft Copilot".

I also discuss the importance of building a foundational understanding of AI across all levels of an organisation - and I point to the Lloyds Bank Data & AI Summer School initiative as a positive example of this. You can read more on Rohit Dhawan's post here. (Rohit is the Group Head of AI at Lloyds).

In summary, I think the best approach -- right now -- is to try and encourage a culture of curiosity and continuous learning amongst your colleagues.

Chapters

  • 00:00 The Urgency of Learning AI in Banking
  • 02:36 Understanding the AI Landscape in Financial Institutions
  • 05:34 The Importance of AI Literacy
  • 08:16 Challenges with Proof of Concepts
  • 10:10 Building a Culture of Curiosity and Learning
  • 12:58 Case Study: Lloyds Bank's Summer School Initiative
  • 15:45 Encouraging Engagement in Learning Initiatives


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Jaksot(64)

Episode 64: Using ChatGPT's Agent to accept LinkedIn requests

Episode 64: Using ChatGPT's Agent to accept LinkedIn requests

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Episode 63: Reimagining Wholesale Banking: Mustafa Zafarullah on Oman’s Digital Shift

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Episode 62: Ali Hassan Moosa on Oman's Digital Banking & FinTech sector

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Episode 61: Who owns AI in your bank? Who should own it?

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In this episode, I explore the complexities around who truly owns AI within a bank. I talk about the strategic and operational ambiguity that often gets in the way of successful implementation, and wh...

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Episode 59: Executives need to learn about AI

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In this episode, I'm discussing the importance of learning when it comes to AI. Learning for board members, executives, team leaders and employees. Only when you've got a basic grasp on what the curre...

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Episode 58: How good is Google's Gemini?

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Episode 57: Sal Ghaznavi, former CFO at Careem (Uber)

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In this episode, I meet Sal Ghaznavi, an executive with 18 years of cross-sectoral work experience, spanning across the UAE, Ireland, Bermuda, and Pakistan, with experience working within FinTech and ...

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