The Rise of Chatbots

The Rise of Chatbots

In this episode, hosted by Jason Langford Brown founder of the Director Circle, practicing business advisor and coaching psychologists - we dive into the fascinating world of artificial intelligence and its impact on our daily lives.

Jason is joined by Amy-Rose Hayden and Liz Mulley.

With the proliferation of AI tools, one particular chatbot called Chat GPT has caught our attention. But as with any technological advancement, there are legal implications and security risks to consider.

The need for organizations to stay compliant with UK and EU data regulations is paramount, especially when it comes to the safety and use of data in chat platforms.

Throughout the episode, we explore the potential risks and biases associated with chatbots, as well as the importance of regularly assessing processes and data storage methods.

Join us as we discuss the finer details of chatbot implementation and the ongoing discussions surrounding GDPR compliance.

Timestamped overview

00:00:12 Legal implications of chatbots explored by experts.

00:04:44 Automation and chatbots can enhance productivity. Bill Gates supports embracing the technology.

00:10:30 AI output not always accurate or reliable.

00:12:53 AI regulation varies by jurisdiction, no UK regulation at present.

00:18:26 Chat GPT limited, unreliable for decision-making. Outdated and aggregates fact and fiction. Useful but not to be relied on.

00:21:48 Chat GPT is like a confident apprentice. AI output can be convincing and believable. Deepfakes are concerning and pose risks. AI is based on input and lacks creativity. Careful input and consideration of consequences are important. Businesses should embrace AI with caution.

00:25:54 Balance risk, embrace tech, don't overlook compliance.

00:28:27 Plan, not play randomly. New Facebook?

Guest Resources

Liz Mulley - Managing Associate in Commercial Litigation (Fraud & Risk) at Trowers & Hamlins

linkedin.com/in/elizabeth-mulley-8aa98440

Amy-Rose Hayden - Commercial Dispute Resolution Associate

linkedin.com/in/amy-rose-hayden-701b3076

Get in touch with The Directors Circle here:

https://directors-circle.com/

info@directors-circle.com

0121 270 5777

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