Understand Your Company's Performance Metrics with These Tips (Brigham Dickinson)

Understand Your Company's Performance Metrics with These Tips (Brigham Dickinson)

Brigham Dickinson is the co-founder and president of Power Selling Pros, a company that helps home service businesses turn more incoming calls into booked jobs through world-class customer service and call-handling training. After years of studying top-performing service companies, Brigham developed proven systems that help CSRs and office teams deliver exceptional customer experiences that drive revenue and loyalty.

Today, Power Selling Pros works with contractors across the country to improve call conversion, increase bookings, and build cultures centered on the "Pattern for Excellence." Brigham is also the host of the Service MVP Podcast, where he interviews leaders across the home service industry about leadership, growth, and delivering remarkable service.

FOR MORE GREAT EPISODES:
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Chapters

00:00:00 Cold Open 00:00:15 Title Sequence 00:00:35 Show Notes VO 00:01:20 Intro Into Interview 00:02:45 Power Selling Pro's Testimonial 00:03:33 Interview Resumes 01:03:02 Outro

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The Art of Differentiation in Marketing with Brian Sooy

The Art of Differentiation in Marketing with Brian Sooy

In this conversation, Tommy Mello and Brian Sooy discuss the critical aspects of branding, marketing, and leadership in the home services industry. They explore the importance of clarity in branding, ...

16 Helmi 1h 11min

The Future of AI and Marketing with Benjy Uhl

The Future of AI and Marketing with Benjy Uhl

In this conversation, Tommy Mello interviews Benjy, a data analytics expert, discussing the critical role of data in AI and marketing. They explore how businesses can leverage customer data for target...

10 Helmi 19min

How Amazon's Customer Obsession Inspired a Home Service Revolution with Zac Dearing

How Amazon's Customer Obsession Inspired a Home Service Revolution with Zac Dearing

In this episode, Tommy Mello interviews Zach Deering, co-founder of Mantle, an AI-powered sales platform for home services. They discuss the evolving landscape of home services, the importance of crea...

2 Helmi 58min

Breaking Barriers in Home Services with Vince Nardo

Breaking Barriers in Home Services with Vince Nardo

In this conversation, Vince Nardo shares his extensive experience in the home services industry, discussing the challenges and strategies involved in breaking into new markets, the complexities of pri...

26 Tammi 56min

Breaking Limiting Beliefs: on Leadership, Sales, and Mindset Mastery with Grant Winstead

Breaking Limiting Beliefs: on Leadership, Sales, and Mindset Mastery with Grant Winstead

Grant Winstead is an expert in home service, renovations, leadership, coaching, and sales based in the Washington DC-Baltimore area. He is the CEO of Renovation Experts and operates as a transformatio...

19 Tammi 1h 12min

Unlocking Sales Potential Through Financing with Justin Hatcher

Unlocking Sales Potential Through Financing with Justin Hatcher

In this conversation, Tommy Mello interviews Justin Hatcher, an expert in sales and financing within the home improvement industry. They discuss the significant impact of financing on sales success, t...

12 Tammi 55min

From Turf to Triumph: A Leader's Journey with Dillion Georgian

From Turf to Triumph: A Leader's Journey with Dillion Georgian

In this conversation, Dillon Georgian shares his journey in the turf industry, emphasizing the importance of leadership, operational efficiency, and the balance between family and business. He discuss...

5 Tammi 1h 3min

Unlocking the Secrets of Private Equity with Johnny Conklin

Unlocking the Secrets of Private Equity with Johnny Conklin

In this conversation, Tommy Mello interviews Johnny Conklin, founder and managing partner of 16 South Capital Partners. They discuss the importance of partnerships in business, the evolving landscape ...

29 Joulu 20251h 10min

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