S Ep 79: ASSISTANT MANAGER? THE HARDEST TRANSITION (C-STORE TRAINING)

S Ep 79: ASSISTANT MANAGER? THE HARDEST TRANSITION (C-STORE TRAINING)

Show Notes (Survive Version)

Episode Title: Assistant Manager? The Hardest Transition (C-Store Training) (Episode 79) Episode Description: "You get the responsibility, but you don't always get the backing." In this special episode of Survive, Mike Hernandez shares the raw reality of getting promoted from the graveyard shift to Assistant Manager. Announcing the new @CStoreCenter YouTube channel, Mike breaks down why the assistant role is the hardest job in the store and how to navigate the lack of corporate support.

What You Will Learn:

  • The Peer Pushback: How to handle former coworkers who refuse to respect your new authority.
  • The Support Gap: Why Store Managers and District Managers often fail to back up their assistants, and how to demand that support.
  • Creating Leverage: How networking with other District Managers by volunteering for difficult shifts gives you the power to "name your price" when you are ready for your own store.

Resources & Links:

  • Watch the Video: For the original, real-life experience version of this story, catch the full video version and subscribe at @CStoreCenter on YouTube.
  • Join the Network: If you can relate to this journey and want to connect, text your first name to 9 5 6 - 8 9 7 - 9 1 9 2.

Jaksot(85)

THE OPERATIONAL UPSELL (COACHING NATURAL PHRASING)

THE OPERATIONAL UPSELL (COACHING NATURAL PHRASING)

SHOW NOTES (SURVIVE VERSION)Episode Title: The Operational Upsell: Coaching Natural Phrasing (Episode 85) Episode Description: "Your shift is failing to maximize its revenue potential because you allo...

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THE MORNING RUSH COMMAND CENTER (DEPLOYING YOUR STAFF)

THE MORNING RUSH COMMAND CENTER (DEPLOYING YOUR STAFF)

SHOW NOTES (SURVIVE VERSION)Episode Title: The Morning Rush Command Center: Deploying Your Staff (Episode 84) Episode Description: "When all employees stand behind the counter, the sales floor immedia...

25 Huhti 5min

S EPISODE 83: Q1 RECAP & THE "THRIVE" PREVIEW (REVIEWING THE SCOREBOARD)

S EPISODE 83: Q1 RECAP & THE "THRIVE" PREVIEW (REVIEWING THE SCOREBOARD)

SHOW NOTES (SURVIVE VERSION)Episode Title: Q1 Recap & The "Thrive" Preview: Reviewing the Scoreboard (Episode 83) Episode Description: "Your team executed a poor financial shift that simply looked cle...

18 Huhti 5min

THE "DIVE" GRADUATION (IDENTIFYING YOUR REPLACEMENTS)

THE "DIVE" GRADUATION (IDENTIFYING YOUR REPLACEMENTS)

SHOW NOTES (SURVIVE VERSION)Episode Title: The "Dive" Graduation: Identifying Your Replacements (Episode 82) Episode Description: "David did the physical work himself instead of explaining the process...

11 Huhti 4min

Survive Resource Intro: Never Cap Your Growth

Survive Resource Intro: Never Cap Your Growth

Show Notes (Survive Version)Episode 81 Title: Survive Resource Intro: Never Cap Your Growth (Episode 81) Episode Description: "I don't believe in capping somebody's growth because I never wanted that,...

4 Huhti 18min

WASTE NOT, WANT NOT (VERIFYING THE TRASH)

WASTE NOT, WANT NOT (VERIFYING THE TRASH)

Show Notes (Survive Version)Episode Title: Waste Not, Want Not: Verifying the Trash (Episode 80) Episode Description: You must visually inspect the trash cans and compare the contents to the written l...

28 Maalis 3min

THE VENDOR DANCE (THE SUBSTITUTE REJECT)

THE VENDOR DANCE (THE SUBSTITUTE REJECT)

Show Notes (Survive Version)Episode Title: The Vendor Dance: The Substitute Reject (Episode 78) Episode Description: You cannot allow vendors to dictate your stock. In this episode of Survive, Mike He...

14 Maalis 2min

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