How ServiceTitan Took Over the Trades Industry (Ara Mahdessian)

How ServiceTitan Took Over the Trades Industry (Ara Mahdessian)

In this episode, we sit down with Ara Mahdessian, co-founder and CEO of ServiceTitan, the software platform that revolutionized how home service businesses operate. Born out of the frustrations of running his family's plumbing business, Ara set out to build technology specifically designed for contractors. What started as a solution for small service companies has grown into a billion-dollar software and one of the most powerful platforms in the home services industry. This episode dives into the story behind ServiceTitan, the challenges of building SaaS for trades businesses, and how technology is reshaping the future of home services.

We discuss the origin story behind ServiceTitan, Ara's personal story growing up in a family plumbing business, and building software for contractors and home service companies. You'll learn about turning a startup into a major SaaS platform, the future of the home services industry, and leadership lessons. Whether you're a contractor, entrepreneur, SaaS founder, or startup enthusiast, this conversation offers valuable insights into building technology that solves real-world problems.

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Understand Your Company's Performance Metrics with These Tips (Brigham Dickinson)

Understand Your Company's Performance Metrics with These Tips (Brigham Dickinson)

Brigham Dickinson is the co-founder and president of Power Selling Pros, a company that helps home service businesses turn more incoming calls into booked jobs through world-class customer service and...

9 Maalis 1h 3min

The Art of Customer Service: Building a Culture-First Business with Rob Anderson

The Art of Customer Service: Building a Culture-First Business with Rob Anderson

In this conversation, Rob Anderson shares his insights on the importance of company culture, customer service, and effective recruitment strategies in the home services industry. He emphasizes the nee...

2 Maalis 1h 13min

Marketing, Sales, Capacity Planning, and Scaling Home Services with Ismael Valdez

Marketing, Sales, Capacity Planning, and Scaling Home Services with Ismael Valdez

Tommy Mello hosts a Super Bowl day episode of The Home Service Expert with Ismael Valdez, founder of VE and NextGen (Anaheim), discussing how to scale home service businesses through disciplined marke...

23 Helmi 1h 8min

The Art of Differentiation in Marketing with Brian Sooy

The Art of Differentiation in Marketing with Brian Sooy

In this conversation, Tommy Mello and Brian Sooy discuss the critical aspects of branding, marketing, and leadership in the home services industry. They explore the importance of clarity in branding, ...

16 Helmi 1h 11min

The Future of AI and Marketing with Benjy Uhl

The Future of AI and Marketing with Benjy Uhl

In this conversation, Tommy Mello interviews Benjy, a data analytics expert, discussing the critical role of data in AI and marketing. They explore how businesses can leverage customer data for target...

10 Helmi 19min

How Amazon's Customer Obsession Inspired a Home Service Revolution with Zac Dearing

How Amazon's Customer Obsession Inspired a Home Service Revolution with Zac Dearing

In this episode, Tommy Mello interviews Zach Deering, co-founder of Mantle, an AI-powered sales platform for home services. They discuss the evolving landscape of home services, the importance of crea...

2 Helmi 58min

Breaking Barriers in Home Services with Vince Nardo

Breaking Barriers in Home Services with Vince Nardo

In this conversation, Vince Nardo shares his extensive experience in the home services industry, discussing the challenges and strategies involved in breaking into new markets, the complexities of pri...

26 Tammi 56min

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