Supply Chain Decoded | Feat. Cassie Quien, Wabash

Freight fraud is getting smarter. Cassie Quien and the Wabash team are building for that reality. In this episode of Supply Chain Decoded, Jenni Ruiz sits down with Cassie Quien, Senior Director of Revenue at Wabash, to unpack one of the most urgent challenges in freight today: cargo theft, strategic fraud, and why protecting freight can no longer fall on just one player in the network. Cassie shares how her path from trucking operations to trailer innovation shaped her consultative approach to the industry, and why understanding the full life cycle of a load still matters more than ever. The conversation dives into TrailerHawk, Wabash’s new cargo assurance technology designed to tackle both identity-based fraud and physical theft. Cassie explains how the solution combines driver verification, carrier validation, integrated trailer door locks, and a digital chain of custody to help shippers, carriers, and brokers prevent theft before it happens, not just react after the fact. She also breaks down why fraud is now pushing shippers into the hot seat, how high-risk lanes and high-value freight are shaping adoption, and what early testing is revealing as Wabash continues bringing the technology to market. But this episode is about more than technology. It is also a reminder that in all the rush toward innovation, one part of the supply chain still gets overlooked: the driver. Cassie closes with a powerful perspective on why the best solutions are the ones built with real operational empathy and real-world experience. -- Disclaimer: All views and opinions expressed in this podcast are those of the speakers and do not necessarily reflect the views or positions of Transfix, Inc. or any parent companies or affiliates or the companies with which the participants are affiliated, and may have been previously disseminated by them. The views and opinions expressed in this podcast are based upon information considered reliable, but neither Transfix, Inc. nor its affiliates, nor the companies with which such participants are affiliated, warrant its completeness or accuracy, and it should not be relied upon as such. All such views and opinions are subject to change.