From 1795 to Shopify: Building a £12M eCommerce Toy Brand, with Joe Jaques

From 1795 to Shopify: Building a £12M eCommerce Toy Brand, with Joe Jaques

Joe Jaques is the CEO at Jaques of London, inventors of croquet, ping pong and chess as we know them, and championing play as the foundation of learning. Founded in 1795 (yes over 200 years ago) Joe is the 8th generation toymaker to lead this family business, winning multiple awards in recent years. Now selling via their Shopify site and Amazon they are on track for £12million this year.

In this episode, Joe shares how he transformed a centuries-old games company into a modern eCommerce brand. He talks about pivoting into educational toys, building a highly data-driven marketing strategy, and navigating the challenges of rapid growth, financial restructuring, and rebuilding the business stronger than before.

Hit PLAY to hear:

  • 🚀 How an 8th-generation family business reinvented itself as a £12M eCommerce brand
  • 📊 Why obsessing over your data is the key to surviving rising CAC and scaling profitably
  • 🧸 The surprising strategy behind pivoting from classic games to educational toys for under-5s
  • 📦 How running their own warehouse in China gives Jakes of London a huge quality advantage
  • 💥 The behind-the-scenes story of their COVID boom, debt crisis, and business rebuild
  • 🤖 How Joe uses AI and data tools to uncover hidden eCommerce growth opportunities

Key timestamps to dive straight in:

[06:09] "Educational Play for Early Childhood"

[08:07] In-House Operations and Control

[13:04] Rooted Values and Solid Growth

[14:57] "Facing Collapse After Growth"

[18:11] "Navigating Challenges with Support"

[22:22] "AI for Data Analysis"

[24:19] "In-House Creative and Personas"

[25:47] Listen to Joe’s Top Tips!

Full episode notes here: https://ecmp.info/590



--- Download our ebook... https://ecmp.info/ebook 500 Tips to Increase Your Profits Get all the links and resources we mention and join our email list at https://ecmp.info Love the show? Chloe would love your feedback - leave a review here: https://ecmp.info/review or reply to the episode QandA on Spotify. Interested in being a Sponsor? go here: https://ecmp.info/sponsor

Advertising Inquiries: https://redcircle.com/brands

Privacy & Opt-Out: https://redcircle.com/privacy

Jaksot(622)

Fast-Tracking Growth: Community, Niching Down, and Multi-Channel Strategies from Dood Woof

Fast-Tracking Growth: Community, Niching Down, and Multi-Channel Strategies from Dood Woof

Elina Panteleyeva is the founder of Dood Woof, a dog brand focused on Doodles. Founded in 2023, they hit $600k in year one, and are on track for sales of $2million this year. They’re already multichan...

8 Syys 202526min

How Alara Jewelry Doubled eCommerce Sales by Blending In-Store and Online Experiences

How Alara Jewelry Doubled eCommerce Sales by Blending In-Store and Online Experiences

Babs Noelle is the Ringleader at Alara Jewelry, sellers of artisanal, eco-conscious fine jewelry both designed in house, and supplied by renowned designers too. Founded in 2004 they now sell via their...

1 Syys 202533min

How to Get the Best Out of Your Website Agency with Sanya Ristic and Janis Thomas

How to Get the Best Out of Your Website Agency with Sanya Ristic and Janis Thomas

Sanya Ristic is the Director of Innovation and Client Relations at illuminise, the UK’s leading Certified Adobe Commerce & Magento Agency, ranked #1 on Clutch.co. Sanya and her team create and maintai...

25 Elo 202531min

The MASAMI Story: Bootstrapping a Premium Haircare Brand Through Collaboration

The MASAMI Story: Bootstrapping a Premium Haircare Brand Through Collaboration

Lynn Power is the co-founder and CEO at MASAMI a premium haircare brand. Founded in 2019 they now sell via their Shopify store and wholesale via Faire. Currently sales have reached just under $1millio...

18 Elo 202529min

Retention-First eCommerce: Inside Allure’s $2M Bricks-and-Clicks Strategy with Klim Yadrintsev

Retention-First eCommerce: Inside Allure’s $2M Bricks-and-Clicks Strategy with Klim Yadrintsev

Klim Yadrintsev is the founder and CEO at Allure, a luxury multi-brand fashion boutique based in the south of France. They sell via their physical store, and WooCommerce website. Founded in 2020 they ...

11 Elo 202533min

How Oak Furnitureland Wins in Modern Retail with AI, Omnichannel, & CRO

How Oak Furnitureland Wins in Modern Retail with AI, Omnichannel, & CRO

Ian McBeth is the Head of eCommerce at home furniture business Oak Furnitureland. Founded in 2003 as an eBay store! They now sell via their custom online store, telesales, and their 70 stores, selling...

4 Elo 202537min

La Matera’s Road to $4M: Growth, Founder-Led Content, and eCommerce Lessons

La Matera’s Road to $4M: Growth, Founder-Led Content, and eCommerce Lessons

JM Craddock is the CEO and owner of La Matera, a belt brand focused on creating artisanal products that last. Founded in 2012 they now sell via their Shopify site and wholesale channels are on track f...

28 Heinä 202532min

Recommerce, Retention, and ROAS: Fashion Eyewear’s Secret to eCommerce Scale with Steven Westwood

Recommerce, Retention, and ROAS: Fashion Eyewear’s Secret to eCommerce Scale with Steven Westwood

Steven Westwood is the Head of Sales and Marketing at Fashion Eyewear, sellers of designer prescription glasses and sunglasses, both new and preloved. Selling via Shopify stores in the UK and the USA,...

21 Heinä 202526min

Suosittua kategoriassa Liike-elämä ja talous

sijotuskasti
mimmit-sijoittaa
rss-rahapodi
psykopodiaa-podcast
herrasmieshakkerit
rss-rahamania
ostan-asuntoja-podcast
rahapuhetta
rss-doulapodi
rss-sami-miettinen-neuvottelija
juristipodi
rss-lahtijat
rss-paasipodi
rss-sisalto-kuntoon
pomojen-suusta
yrittaja
rss-muutoksenanatomiaa-podcast
rss-uppoava-vn-laiva
rss-bisnesta-bebeja
rss-tarkeista-asioista-2