Your Bank Might Know You’re Being Scammed Before You Do (Sharell Barshishat)

Your Bank Might Know You’re Being Scammed Before You Do (Sharell Barshishat)

Episode 49: BioCatch's Sharell Barshishat joins Erin West to dive deep into the fascinating (and alarming) intersection of banking, fraud, and technology.

Sharell breaks down how tech is changing the fraud-fighting playbook for banking. From spotting bots at account opening to detecting a pig butchering victim’s hesitation mid-transfer, Sharell explains how technology can read what people do — not just who they are — to identify fraud in real time.

He and Erin also discuss why stopping scams requires a unified approach across sectors, from banks to social media to government. From Telegram discussions to behavioral biometrics, the stakes have never been higher. ‍

5 Key Points about Banking, Tech, and Fraud

• AI is accelerating the fraud threat landscape — fast.

• Behavior never lies, even when people do.

• Fraud travels on a highway of mule accounts.

• Australian banks show what’s possible with political will.

• Scams are a banking problem, not just a victim problem.

Episode notes and video: https://operationshamrock.org/podcast/stolen

Episode Sponsors

Thank you to our Stolen podcast sponsors, ‪BioCatch and Scamnetic.‬

Subscribe to Stolen for straight truth, survivor-centered storytelling, and bold conversations about the scamdemic and the people fighting back.

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Smoke and Mirrors: Scam Crackdowns in Cambodia and Myanmar (Jason Tower)

Smoke and Mirrors: Scam Crackdowns in Cambodia and Myanmar (Jason Tower)

Episode 71: Transnational organized crime expert Jason Tower explains why crackdowns on scam compounds aren’t stopping scams, just moving them from one region in Asia to another. The Myanmar military ...

30 Syys 58min

Small-town Police Officer Takes on the Big World of Crypto Fraud (Mike Bliss)

Small-town Police Officer Takes on the Big World of Crypto Fraud (Mike Bliss)

Episode 70: Mike Bliss didn’t know much about crypto fraud when he met his first victim in August 2025. With coaching from experienced peers, he now investigates fraud cases and helps other officers. ...

23 Syys 34min

How Iowa is Beating Scammers at Their Own Game (Matt Mortvedt and Jessica McGraw)

How Iowa is Beating Scammers at Their Own Game (Matt Mortvedt and Jessica McGraw)

Episode 69: Iowa has found a way to stop elder financial fraud on the very first transaction — before the money is gone. Matt Mortvedt and Jessica McGraw of the Iowa Insurance Division join Erin West ...

16 Syys 44min

Rewriting the Fraud Conversation to Focus on Empathy (Susan Ralston)

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Episode 68: Susan Ralston outlines the evolution of fraud and why she considers it a human, emotional crime whose victims deserve empathy over judgement. Erin West meets with Tower Federal Credit Unio...

9 Syys 57min

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A Detective’s Journey from Street Patrol to Chasing Stolen Crypto (Scott Simons)

Episode 67: How an assignment with the DEA led to Detective Scott Simons becoming one of the nation’s go-to crypto tracers and the investigative lead for Operation Shamrock’s Crypto Coalition. The Gre...

26 Elo 58min

Romance Scam Revisited: Life After “The Tinder Swindler” (Cecilie Fjellhøy)

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19 Elo 56min

The Last Mile: Why Banks Alone Can't Stop Pig Butchering Investment Scams (Lenny Gusel)

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Episode 66: Erin West invites 20-year fraud-fighting veteran Lenny Gusel of Feedzai — former Bank of America, JP Morgan Chase, and Robinhood fraud leader — to talk about why banks are the last line of...

12 Elo 55min

Scam Victim Traces $700,000 to Two Scammers in China

Scam Victim Traces $700,000 to Two Scammers in China

Episode 65: Don was a retired engineer building his dream home when a Facebook "friend of a friend" request turned into a years-long journey into the world of investment scams. Host Erin West and Don ...

5 Elo 31min

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