The Psychology of AI-Driven UX
Stellar Work11 Touko

The Psychology of AI-Driven UX

AI tools increase time-on-task by 20 to 40%. That's not a bug report, that's a UX research finding.Sophie is a UX Researcher at Citigroup with a background in Chemical Engineering. She has built and scaled research practices in both start-ups and large organisations, embedding human-centred ways of working that drive real business impact. At the crossroads of design, technology and strategy, she transforms research into a strategic partner. She combines scientific thinking with creativity to tackle complex challenges and uncover new opportunities. She also mentors emerging tech talent, championing inclusivity and inspiring the next generation.What you'll hear:- Why cognitive load goes up, not down, when you add AI to a product- The 3-to-7 item working memory limit and what it means for AI interfaces- Change fatigue: what happens when your product updates faster than users can adapt- Trust as a UX metric and why it's nearly impossible to measure- Microsoft's Copilot sprawl as a case study in feature overload- Why not everything needs AI, and how to push back when stakeholders disagree- Three tips for UX researchers who want to stay relevant without burning outLinks:Sophie Aldebert's LinkedIn: https://uk.linkedin.com/in/sophie-aldebertGoogle NotebookLM: https://notebooklm.google/More episodes & all platforms: https://stellarwork.start.pageNewsletter: https://substack.com/@stellarworkHost: Ben, founder of Stellar Work

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#68 Yevgen Nebesov - The architecture of power

#68 Yevgen Nebesov - The architecture of power

Outcome equals intelligence plus agency. AI is making the first part cheap. Yevgen Nebesov has spent five years mapping the second.Yevgen is a systems architect who watched too many good ideas in his ...

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#67 Prateek Karnal - Orchestrating the Agent Army

#67 Prateek Karnal - Orchestrating the Agent Army

Most people lose track at three coding agents. Prateek Karnal runs ten to twenty at once.Prateek built Agent Orchestrator (AO) after working on AI infrastructure at Composio, where the company was alr...

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#66 Petra Wille - How to lead a product org in the age of AI

#66 Petra Wille - How to lead a product org in the age of AI

Petra Wille thinks measuring your team's token usage is one of the worst things a leader can do right now. She explains what to measure instead.Petra is a product leadership coach, author of STRONG Pr...

21 Syys 34min

#65 Matt LeMay - The Low-Impact AI Death Spiral

#65 Matt LeMay - The Low-Impact AI Death Spiral

Matt LeMay thought product teams had finally outgrown the feature factory. Then AI handed everyone a faster conveyor belt.Matt is a product consultant and author who has worked with Google, Spotify, a...

7 Syys 39min

#64 Laura Tacho - You weren't measuring well before AI either

#64 Laura Tacho - You weren't measuring well before AI either

AI did not break engineering metrics. It made it obvious that most companies never had any worth trusting.Laura Tacho spent 15 years building developer tools, ran DX as CTO, and now works on developer...

24 Elo 26min

#63 Teresa Torres - Taste won't save your product

#63 Teresa Torres - Taste won't save your product

Teresa Torres calls the "all you need is taste" narrative what it is: Silicon Valley elitism dressed up as product wisdom.Five years after Continuous Discovery Habits, Teresa has gone from product dis...

10 Elo 38min

#62 Barbara Lampl - There is no such thing as AI strategy

#62 Barbara Lampl - There is no such thing as AI strategy

If your leadership is discussing which AI tool to buy, they are having the wrong discussion.Barbara Lampl has built and fixed data and AI strategies for over 20 years. Behavioral mathematician, known ...

27 Heinä 34min

#61 Thomas Dohmke - Let the rebellion begin

#61 Thomas Dohmke - Let the rebellion begin

Thomas Dohmke predicted AI would write 80% of code within five years. The number held. The timeline didn't. It took three.Thomas ran GitHub as CEO through the Copilot years. Now he's building Entire, ...

13 Heinä 44min