Trust Earned Over Time — Mike Saglin

What does it take to earn trust over decades, not just quarters?

In this episode of The Long Game, Josh sits down with Mike Saglin to revisit the early, scrappy days of Infinity Exteriors and the transition from founder-led company to the next generation of leadership.

They talk about building from folding tables and mismeasured windows to leading a 7-location operation doing tens of millions in revenue. Mike shares what it was really like stepping into the CEO seat, the pressure of protecting a reputation built over decades, and the mindset required to lead without losing the culture that made the business special.

From Extreme Ownership and Unreasonable Hospitality to pods, process, and people, this conversation is about what actually builds great companies: trust, standards, and relentless care for the customer.

Because leadership isn’t about holding the seat.
It’s about stewarding it well enough to leave it stronger than you found it.

The Long Game is hosted by Josh Sparks, Founder and Chairman of Infinity Home Services, a company on a mission to elevate what it means to be a contractor in North America. Each episode features real conversations with leaders who are focused on people first and long-term impact.

Subscribe for new episodes and more stories from leaders who are playing the long game.

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Jaksot(16)

Why Most Leaders Chase the Wrong Scoreboard

What if the scoreboard you’ve been chasing your entire life is the wrong one?In this solo episode of The Long Game, Josh Sparks shares the story behind The Stoic CEO, a keynote that challenged how lea...

2 Kesä 30min

What the Top 1% of Sales Reps Do Differently (Backed by Millions of Real Conversations)

In this episode of The Long Game, Josh sits down with Sebastian Jimenez, founder and CEO of Rilla, to break down what actually separates elite sales reps from everyone else.This isn’t opinion. It’s ba...

5 Touko 56min

What It Really Takes to Run a $500M+ Home Services Company

Most people think scaling a company is about growth.More revenue. More people. More markets.But the reality is, what gets you to $5M… or even $20M… is not what gets you to $500M.In this episode of The...

21 Huhti 46min

Why Bad Roofers Keep Winning (And How to Beat Them)

Most roofing companies don’t fail because they can’t install a roof.They fail because they don’t understand the game they’re playing.In this episode of The Long Game, Josh Sparks, Founder and Chairman...

24 Maalis 40min

Honor the Legacy, Build the Future — Kenny Romanini Jr

In this episode of The Long Game, Josh sits down with Kenny Romanini Jr., President of Park Hill Roofing, for a conversation about legacy, leadership, and growing the right way.Kenny shares the story ...

10 Maalis 30min

Conviction Over Comfort — Adam Bensman

Adam Bensman has spent more than a decade inside the roofing industry, long enough to see both what works and what quietly breaks trust with homeowners.In this episode of The Long Game, Josh sits down...

10 Helmi 46min

Clarity Under Pressure — Steve Stagner

In this episode of The Long Game, Josh Sparks sits down with Steve Stagner, Executive Chairman at Infinity Home Services and former CEO of Mattress Firm, for a wide-ranging conversation on leadership,...

27 Tammi 43min