Rich White, UserVoice founder and Fathom CEO, discusses the future of meetings and how he made Zoom calls suck less

Rich White, UserVoice founder and Fathom CEO, discusses the future of meetings and how he made Zoom calls suck less

Send us Fan Mail We’ve met some brilliant product minds on this show over the years. If you’re a long-time listener you hopefully enjoyed discussions with legends like Phil McKinney, former CTO of HP, and Philippe Cases, founder and CEO of Topio Networks, among others. Today’s guest belongs on that list. Rich and I first met when he was starting UserVoice around 2010 and I was at ServiceNow. I love his approach to innovation. He pioneered the idea that listening to customers can be as easy ...

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SE 31: Kartik Sakthivel, CIO at John Hancock | Live from Ai4 2026

SE 31: Kartik Sakthivel, CIO at John Hancock | Live from Ai4 2026

Send us Fan Mail Kartik Sakthivel is the Chief Information Officer at John Hancock, the life insurer that turned 164 years old in April 2026 and is part of Manulife. Before joining, he spent eight and...

8 Loka 35min

408: Cesar Carvalho, CEO of Wellhub: The Risk Isn't AI. It's How Fast You Grow.

408: Cesar Carvalho, CEO of Wellhub: The Risk Isn't AI. It's How Fast You Grow.

Send us Fan Mail Cesar Carvalho is the co-founder and CEO of Wellhub, the corporate well-being platform connecting millions of employees to top-tier fitness, mindfulness, therapy, nutrition, and sleep...

5 Loka 40min

SE 30: Todd Barr, CEO at Axonis | Live from Ai4 2026

SE 30: Todd Barr, CEO at Axonis | Live from Ai4 2026

Send us Fan Mail Todd Barr is the CEO of Axonis and has spent his career in high growth software infrastructure, living through the shift from Unix to Linux, the rise of DevOps, and the blockchain era...

1 Loka 21min

407: Daniel Chait, CEO at Greenhouse: Inside the Doom Loop Where AI Screens AI-Written Resumes

407: Daniel Chait, CEO at Greenhouse: Inside the Doom Loop Where AI Screens AI-Written Resumes

Send us Fan Mail Daniel Chait is the co-founder and CEO of Greenhouse, the industry-leading hiring software platform designed to help enterprise organizations build fair, structured, and effective rec...

28 Syys 43min

SE 29: Andrew Rabinovich, former Upwork CTO | Live from Ai4 2026

SE 29: Andrew Rabinovich, former Upwork CTO | Live from Ai4 2026

Send us Fan Mail Andrew Rabinovich is the former CTO of Upwork and has spent 25 years in machine learning and computer vision, long before AI was fashionable. After a PhD in computer vision at UCSD, h...

24 Syys 26min

406: Mahe Bayireddi, CEO of Phenom: AI May Be Replacing Your Job Right Now, But Not the One You'll Have Next

406: Mahe Bayireddi, CEO of Phenom: AI May Be Replacing Your Job Right Now, But Not the One You'll Have Next

Send us Fan Mail Mahe Bayireddi is the CEO and co-founder of Phenom, the global HR technology platform he launched in 2011 with the mission to help a billion people find the right job. Under his lead...

21 Syys 37min

SE 28: They Might Be Agentic, But We Have Agency: Leaders from Upwork, Axonis, and John Hancock on Where the Human Belongs | Live from Ai4 2026

SE 28: They Might Be Agentic, But We Have Agency: Leaders from Upwork, Axonis, and John Hancock on Where the Human Belongs | Live from Ai4 2026

Send us Fan Mail Walk the floor at an event like Ai4 and most of the conversation is about what machines can now do on their own. The question that kept surfacing in our conversations was quieter, and...

17 Syys 26min

405: Nick Mehta, Former CEO of Gainsight, on Agentic Overload, Machine Consciousness, and Leading with Radical Humility

405: Nick Mehta, Former CEO of Gainsight, on Agentic Overload, Machine Consciousness, and Leading with Radical Humility

Send us Fan Mail Nick Mehta is a serial entrepreneur, executive leader, and the former longtime CEO of Gainsight, where he helped define and scale the multi-billion-dollar category of modern Customer ...

14 Syys 50min

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