
Service Management Leadership - 3 Ways To Improve Your Data Analytics
In this episode, Jeffrey discusses 3 ways to improve your data and data analyticsEmail Jeffrey with any questions or feedback (jtefertiller@servicemanagement.us)Each week, Jeffrey will be sharing his ...
12 Loka 6min

Service Management Leadership - Perspective Requires Maturity To Appreciate
In this episode, Jeffrey describes why perspective requires maturityEmail Jeffrey with any questions or feedback (jtefertiller@servicemanagement.us)Each week, Jeffrey will be sharing his knowledge on ...
8 Loka 4min

Service Management Leadership - Is The CMDB Necessary?
In this episode, Jeffrey answers a question he was asked, and much moreEmail Jeffrey with any questions or feedback (jtefertiller@servicemanagement.us)Each week, Jeffrey will be sharing his knowledge ...
5 Loka 8min

Service Management Leadership - AI Use Case
In this episode, Jeffrey discusses an AI use case he encountered in everyday lifeEmail Jeffrey with any questions or feedback (jtefertiller@servicemanagement.us)Each week, Jeffrey will be sharing his ...
1 Loka 6min

Service Management Leadership - The Need To Slow Down
In this episode, Jeffrey discusses the need to slow downEmail Jeffrey with any questions or feedback (jtefertiller@servicemanagement.us)Each week, Jeffrey will be sharing his knowledge on Service Deli...
28 Syys 5min

Service Management Leadership - Can You Have Too Much Automation and AI?
In this episode, Jeffrey asks whether we can have too much automation and AI.Email Jeffrey with any questions or feedback (jtefertiller@servicemanagement.us)Each week, Jeffrey will be sharing his know...
24 Syys 7min

Service Management Leadership - Technical Debt
In this episode, Jeffrey continues his discussion on technical debtEmail Jeffrey with any questions or feedback (jtefertiller@servicemanagement.us)Each week, Jeffrey will be sharing his knowledge on S...
21 Syys 6min

Service Management Leadership - Do Your Technology Clothes Still Fit?
In this episode, Jeffrey discusses how innovation (namely AI) requires updating how we workEmail Jeffrey with any questions or feedback (jtefertiller@servicemanagement.us)Each week, Jeffrey will be sh...
17 Syys 6min