The Buzz: How Decision Intelligence Can Transform Supply Chain Performance

Artificial intelligence continues to dominate supply chain conversations, but why are so many organizations struggling to move beyond pilots and into enterprise-wide success? In this episode of The Buzz powered by APL Logistics, Scott Luton and Alex Pradhan explore the latest research and developments shaping the future of supply chain leadership, AI adoption, omnichannel fulfillment, workforce transformation, and decision intelligence. Special guest Arash Aghlara, Founder and CEO of FlexRule, joins the discussion to share why better decisions—not just better data—may be the key to unlocking supply chain performance.

From AI pilot purgatory and omnichannel profitability to talent shortages and protein supply disruptions, this episode tackles some of the most pressing challenges facing supply chain leaders today. Scott, Alex, and Arash dive into new research from leading organizations including MIT, Accenture, GEP, and the University of Virginia Darden School of Business. Along the way, they explore the growing importance of governance, the role of decision intelligence in modern operations, and why organizations must move beyond visibility alone to create smarter, faster, and more effective business outcomes.

Key Takeaways:

• Why nearly three-quarters of organizations have yet to move AI initiatives beyond planning and pilot stages.
• How decision intelligence helps organizations bridge the gap between data, visibility, and action.
• Key findings from MIT's latest State of Supply Chain Omnichannel research.
• Why supply chain leaders must rethink workforce development amid a projected talent shortage.
• The critical role governance plays in scaling AI and improving operational decision-making.
• How organizations can identify and manage interconnected decisions across planning, logistics, inventory, and customer service.
• Why practical execution—not hype—is essential for successful digital transformation.

If you're navigating AI adoption, digital transformation, talent challenges, or increasing supply chain complexity, this episode delivers practical insights and actionable strategies from experienced industry leaders. You'll walk away with a deeper understanding of how decision intelligence can help organizations move beyond visibility, improve execution, and build more resilient supply chains in an increasingly complex business environment.

Additional Links & Resources:

• APL Logistics: https://www.apllogistics.com/
• With That Said: https://bit.ly/WTS-31-May-2026
• 5 Signs Your Supply Chain Has Outgrown How It’s Managed Today: https://bit.ly/5-signs-your-SC-has-outgrown-mgmt
• Supply Chain AI Is Stuck in Pilot Purgatory Because the Operating Model Is Missing: https://bit.ly/4u4dPyj
• GEP Webinar: https://bit.ly/10-June-2026-Webinar
• State of Supply Chain Omnichannel Report: https://bit.ly/3RUcHju
• Turning the supply chain talent shortage into strength: https://accntu.re/4vkqNZQ
• Protein powder shortage threatens America’s biggest food craze: https://bit.ly/3RIkrFd
• Upcoming Live Programming: https://supplychainnow.com/upcoming-live-programming/
• Supply Chain Now Resource Hub: https://supplychainnow.com/resource-hub/
• FlexRule: https://www.flexrule.com/
• The Supply Chain Whisperer on Why Practicality Still Wins: https://bit.ly/Why-Practicality-Still-Matters
• Connect with Arash on LinkedIn: https://www.linkedin.com/in/arashaghlara/
• Connect with Alex on LinkedIn: https://www.linkedin.com/in/alejandrapradhan/
• Watch and listen to more Supply Chain Now episodes: https://supplychainnow.com/brands/supply-chain-now/
• Subscribe to Supply Chain Now: https://linktr.ee/Supplychainnow
• Check out the Supply Chain Now Resource Hub: https://supplychainnow.com/resource-hub/
• Work with Us! Download the Supply Chain Now 2026 Media Kit: https://supplychainnow.com/media-kit/
• WEBINAR- From AI Pilots to Performance: How Supply Chain Leaders Are Scaling Agentic AI: https://bit.ly/49hCqIq
• WEBINAR- Amazon Supply Chain 101: Enabling efficiency and growth for businesses everywhere–and everywhere they sell: https://bit.ly/49r8N7D
• WEBINAR- The Expanding Role of Supply Chain Optimization Teams in Driving Business Impact: https://bit.ly/3PHRAAf
• WEBINAR- AI that moves at velocity: Cut through latency with agentic workflows: https://bit.ly/4x4626t
• For everything else, start here: https://supplychainnow.com

This episode was hosted by Scott Luton and Alex Pradhan, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychiannow.com/buzz-how-decision-intelligence-transform-supply-chain-performance-1592

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