MGMA Podcasts18 Syys 2019

Insights: What the Medical World Can Learn from Disney, Google and the San Diego Zoo

In this episode, we’re joined by Cynthia Sharpe, Principal of Cultural Attractions and Research for the Thinkwell Group. Cynthia brings guest behavior, museum and education perspectives to her many projects, giving her unique insights on going beyond hospitality in healthcare and the lessons the industry can learn from experience design at theme parks and other attractions. Here are some links and references related to this week’s show: * The Case for Experience Design (bit.ly/2km9byZ) * Small floor plan changes could bring big returns for medical groups (bit.ly/2meclW2) * Imagineering Healthcare: A Healing Environment Design Model based on Experiential Design, Authenticity and Disney’s Design Approaches (bit.ly/2khyWQW) * Challenges for design researchers in healthcare (bit.ly/2lVgoXc) Along with co-presenter and former Insights guest Dr. Steven Merahn, Cynthia can be heard speaking at MGMA19 | The Annual Conference, Oct. 13-16 in New Orleans. Did you miss early bird registration? Don’t worry, we have you covered! Use the code POD200 while registering and save $200. Visit mgma.com/bigeasy19 for more info and to register. If you like the show, please subscribe and rate and review it wherever you get your podcasts. We love hearing from listeners about the show. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com. MGMA Insights is presented by Craig Wiberg, Rob Ketcham, Decklan McGee and Daniel Williams. * Thanks to Stericycle for sponsoring this episode of MGMA Insights. To learn more about how Stericycle can ensure your practice remains safe, secure and compliant, visit stericycle.com/reliability. *

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Turn Conference Conversations into Career Opportunities, with Keynote Speakers Kelly Miller and Janine Walker

On this episode of the MGMA Insights Podcast, host and senior editor Daniel Williams sits down with Kelly Miller, product manager for Enterprise Information Systems Business at Fujifilm, and Janine Wa...

2 Syys 33min

AI vs. AI: The Next Generation of Revenue Cycle Management — A Conversation with ModMed's Rob Ware

On this episode of the MGMA Insights Podcast, host and senior editor Daniel Williams has a conversation with Rob Ware, senior vice president and general manager of revenue cycle management at ModMed, ...

26 Elo 27min

Five Minutes to Reset: Mindfulness, Movement, and Burnout Prevention with Dr. David Klemanski

Earlier this year, MGMA Stat polling found that one in three physicians either retired or left their practice in the past year due to burnout, while nearly half of medical group leaders said physician...

19 Elo 25min

Why Workflow, Not Technology, Is Healthcare's Biggest Challenge: A Conversation with NextGen's G. Shah

On this episode of the MGMA Insights Podcast, host and senior editor Daniel Williams sits down with G. Shah, Chief Product and Strategy Officer at NextGen Healthcare, to explore why healthcare organiz...

12 Elo 25min

A Year Later: Revisiting Ochsner Health's Award-Winning Patient Access Innovation with Sean Nguyen

On this episode of the MGMA Insights Podcast, host and senior editor Daniel Williams speaks with Sean Nguyen of Ochsner Health about the evolution of Ochsner's award-winning spine care initiative, the...

5 Elo 34min

Looking Beyond Headcount: Rethinking Access, Workflows, and Telehealth with Drs. Pamela Ograbisz and Jamie Threatt

On this episode of the MGMA Insights Podcast, host and senior editor Daniel Williams has a conversation with Dr. Pamela Ograbisz, vice president of clinical operations at LocumTenens.com, and Dr. Jami...

29 Heinä 31min

From Burden to Bandwidth: Reducing Administrative Work in Healthcare

On this episode of the MGMA Insights Podcast, host and senior editor Daniel Williams sits down with Ranga Bodla, vice president of field and industry marketing at Oracle NetSuite, for a conversation a...

22 Heinä 16min

Finding the Human in the Machine — Dr. Michael Blackman on AI, Trust, and Smarter Workflows

On this episode of the MGMA Insights Podcast, host and senior editor Daniel Williams sits down with Dr. Michael Blackman, Chief Medical Officer at Greenway Health, to explore the evolving role of AI i...

15 Heinä 24min